SavoryAlaska

On 2/29/2024 at 9:31 PM, BureauSF said:

A quick workaround tip after chatting with the Squarespace Customer Care team: 

I created a separate flat rate option, set the cost of that shipping option to $0 + titled "Local Pick Up", so visitors can now choose between free pick up or quoted shipping rate.
 

We shouldn't have to do ridiculous workarounds like this. How hard can it be to allow subscription customers the option to pick up rather than have their items shipped or delivered?

Same problem. Why would squarespace prohibit local pickup as an option for subscription products?

Banner images are not showing up on the mobile version of my website. Rather than a banner image, on mobile there is just a background color and site logo. To see an example of this see www.savoryalaska.com/our-story on desktop vs mobile. 

On 2/26/2024 at 3:29 PM, MichelleH said:

I'm also in need of offering a pick up offer for subscriptions. I sell weekly flower bouquet subscriptions that can be delivered or picked up, but the "Local Pickup" option gets disabled for subscriptions. Squarespace any chance you can fix this? I paid for the most expensive package you offer just so I could have the option to offer my customers subscriptions but it's of no use to me now that I cannot offer a local pickup option.

So frustrating!

12 hours ago, paul2009 said:

Have you added any fulfillment profiles and forgotten to add the new store pickup location to the profile?

That did the trick. Thank you!

That's a great question. I will check into that. 

I sell at several farmers markets and offer local pickup as an option. At checkout my online customers for can choose which market they will pick up at. For some reason one of the pickup locations is not showing up at checkout. I deleted the location (Pearl Farmers Market) and added it back but it still does not show up at checkout. (This has nothing to do with subscription products which for some unknown reason are ineligible for local pickup.)

As you can see from the attached screen shots, I have six pickup options set up but only five of them show up as options at checkout.

I sell wild-caught Alaskan seafood, mostly at local farmers markets. Among other things, I offer monthly subscriptions for certain products. Unfortunately, Squarespace only allows shipping as a fulfillment option for subscription products. My customers who want to subscribe for a monthly box and pick it up at the farmers market are confused and frustrated. When will Squarespace allow subscription products to be fulfilled through local pickup? Why not allow it in the first place?

I may as well go ahead and pile on. It is nuts that we can't create recurring calendar events and have everything about each event repeat except for the date and URL. I do hundreds of events each year. Really don't want to manually enter them all... Even the duplicate event option is cumbersome. It's hard to imagine that the techies at Squarespace can't figure this out.