DDCTS

I followed the procedure. This isn't my first time dealing with XML files and I've developed entire websites from scratch. The import feature is simply broken in Squarespace.

I recently moved to SQSP from big cartel and I'm shocked that this simple feature isn't available. Really? the most basic of shipping options is to set a flat rate per item. HOW is this not possible in a self proclaimed e-commerce platform? Is this their way of trying to force people to sign up for the top tier plan to get "advanced shipping"?

Site URL: https://chasethesummit.com I've reached out to squarespace support 5 times for this issue and every time they give me the same run around response "Our engineering team is looking into this blah blah blah keep in mind there are many moving parts and this issue may take time". I'm pretty certain this isn't a widespread issue so I'm posting here. Can anyone get Wordpress import to work? I've got a very clean wordpress XML export file. Every time I try to import it, it hangs at "scheduled" for several hours until it ultimately results in a "failure". I've tried all of the trouble shooting steps. Disabled all plugins, disabled custom theme, etc... etc... I even went as far as to break up my exports into smaller chunks. Now, after all of this. I'm pretty sure my data is still stored in squarespace somewhere and corrupt because when I try to re-import the pages they appear in my "deleted pages" area even after I "empty the trash". Steps: 1. "empty trash" from failed export deleted pages 2. attempt to import XML file again 3. Broken pages appear in "deleted pages" again and no new pages are generated. Can anyone help me? Or is this really the deal breaker and will lead me to going back to Wordpress? Incredibly frustrated with the lack of support.

Site URL: https://www.chasethesummit.com I'm trying to import my wordpress blog content into Squarespace. There's around 200 posts and all of them contain multiple attached images. For whatever reason the "regular" wordpress import tool didn't work for me so I opted to use the "advanced" tool by uploading my exported XML file from my wordpress installation. The file uploads, and then goes into a "processing" state for several hours until it ultimately stalls. The status bar fills up indicating the import is complete, but the status says "Scheduled" and stays this way forever. I tried reaching out to Customer Service in the live chat and they were no help at all just directing me to "help articles" that repeat the process I already did. My XML files are clean, the links work. What's going on here? Can anyone help me?