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theclosetexperience's Achievements

  1. No luck with Squarespace getting the issue fixed... I have decided that I am moving my site to another platform; more than likely Shopify. Squarespace claim the user can't use an in-app browser like IG, TIK TOK, etc to use Afterpay. I found a Shopify boutique via IG and I clicked on the boutique picture it took me to the website via IG and I was able to check out using Afterpay with no issues. I received my email confirmations from Afterpay as well as the boutique I ordered from with my details... I truly believe it is a SQUARESPACE GLITCH that is causing the failed payments. I am over it!!!
  2. I have been experiencing the same issue with Afterpay. Here is the reply I received from Stripe...Waiting on Squarespace to respond to the Stripe email I forwarded them. Hi Qiana, Thank you for taking the time to talk with me today. Let me send you a recap of the conversation we just had. I understand that you are having some issues with Afterpay payments being canceled some hours after they are done, so I was checking in your payment logs and it looks like your third party integration with Squarespace is using Auth and capture with those kind of payments. This option allows you to authorize a payment, which places a temporary hold on the funds without actually capturing them -- you will have the option to capture the authorized funds (or any partial amount) anytime within seven days of creating the authorization. If the charge is not captured within this time, the authorization will be dropped and funds released. If this is something that you’d like to explore further, you can find out more here:https://stripe.com/docs/payments/capture-laterhttps://stripe.com/blog/auth-capture While Stripe does support auth and capture, it looks like you’re creating payments with the help of Squarespace. Since they’ve built your integration with Stripe, they would be best suited to you figure out why they are canceling your authorizations and why they are even createing authorizations with auth and capture for payments created through their system. You can get in touch with Squarespace through their support page: https://support.squarespace.com/hc/en-us/requests/new#choose-topic Please let me know if there's anything else I can do for you in the meantime, I'll be happy to help you. Kind regards, David On Jan 6, 9:49 PM, theclosetexperience@ymail.com wrote: [8MZP2W-4G70]
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