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Amanda_

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  1. I am out of time 😞 I have been working on this for weeks, my client is pressing me .... Would you be able/available to take a quick look on my sqs by any chance ?
  2. Yes, expect mine stops at 3). The pop stays on the account. No prompt, no error message.
  3. Thank so much for getting back to me. I really appreciate your time and help. I have successfully linked a credit card, however no success in linking. I have contacted Paypal- they prompted me to contact squarespace - I have contacted sqs but no news from them yet. I have disabled all ad blockers, I have the latest browser updates and tried both safari and Chrome, private browsing as well. I also had help from a sqs expert who took a look and told me he could not figure it out. I do not get an error message, I simply log in to the PayPal account via the pop up window and the account connects, I can browse it and can access all features etc ... just no connecting to sqs happens.
  4. Hi ! Thank you so much for getting back to me. No credit card is linked - only a bank account. Is a credit card a necessary requirement ? Also, would you be available for a quick call at your convenience? Need some extra help tweaking a few additional things on my e-commerce.
  5. Hi Everyone, I am web designer, been working on and with squarespace for the last 5 years .... For some reason, I have been unable to link my PayPal to the squarespace site I am working on. Stripe works, Godaddy works, but I can't seem to troubleshoot the specific issue that prevents the linking with PayPal to happen. I have added and granted the API permission - all the business account information is filled out and approved by Paypal - they are no limitations on the account PayPal side. Paypal says to contact SQS and SQS tells me to contact Paypal.... I can't seem to do the last step the sqs guide provides which is to login in with the merchant id. Please, can anyone help ? I am at my wit's end and I have been trying for weeks now to no avail ..... Thank you, Amanda
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