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Proudfoot

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Everything posted by Proudfoot

  1. Thanks for coming back @tuanphan - the screenshot you provided is after I'd installed the https://www.beyondspace.studio/ Lightbox Studio plugin, which I highly recommend and it solved my problem. I couldn't seem to get the native Squarespace lightbox to work as I'd hoped.
  2. Hi all I'm adding Vimeo video embeds to a gallery page but I can't seem to get the caption text to appear. I believe the caption text is there behind the video! (I occasionally get a glimpse of it before the video loads) My intention is to have the images & videos open in a lightbox where the caption will show on hover. The images are working as expected and the caption appears on hover, but I can't seem to find a way for the video caption to be visible in the same way. I also wonder if there will be problems with the video player controls being triggered on hover, so the cpation and video player might be competing? If anybody can help I'd be very appreciative. A video that exhibits the problem is on the bottom row of this gallery https://www.karlinanderson.com/bespoke-gallery Thanks in advance!
  3. I believe it does work, although I didn't let the adverts run for long enough to collect data due to the problems with variant images I noted in my previous posts
  4. Re: Squarespace product variant images not being pulled through correctly by the API to GMC, I emailed support and got a fairly generic response, including... "....it isn't something that we can directly troubleshoot or correct at this time...." .... and a couple of links to the GMC help pages. So it looks like I'll be going back to manually entering data into a Google Sheet. It's a time-consuming process, but I've spent quite a few evenings now unsuccessfully trying to wrestle with the API which has taken much more time than manually entering the data would have taken! Hey ho, I might revisit the API at some point in the future but for now the lack of product variant images makes it unusable for me.
  5. According to GMC, my feed is active in the UK for both 'Free listings' and 'Shopping listings' Free listings will be difficult to check as it can be several weeks before they might start to appear, but everything appears to be set up OK Shopping listings seems to work fine. I set up a campaign without any problems and was able to target the UK within Google Ads. I'm not going to give it much of a budget to test it properly due to the incorrect images displaying for variants (as I described previously) So, the following statements you got from Squarespace Support seem to be incorrect "[Google Product Listings is] only available for sites set to English (United States)" - my site is set to "English (United Kingdom)" "products would only display on Google for US-based searches" - my Google Merchant Center and Google Ads accounts say otherwise I'm not sure how the API could limit the geographic reach of the listings anyway. The API just pulls in product info, and the geo-targeting happens within GMC and Google Ads
  6. So, on to my main niggle.... The API doesn't pull in the variant images from Squarespace to GMC. So, for example, if you have T-shirt available in red, blue and yellow variants on Squarespace then the API will pull in 3 separate products to GMC (as would be expected) but each product will have a photo of the red T-shirt as the main "image link" attribute and the blue and yellow T-shirt as the "additional image link" attributes. The only way I can see to sort that would be to manually edit the "image link" for the blue and yellow products in GMC. A very time consuming process if you have lots of products. I contacted Squarespace support via the chat function and was told that this was indeed the case and that my suggestion would be passed on to the developers as a feature request.
  7. I was delighted to see Squarespace introduce the Google Merchant Center API as I've been having to download the Squarespace inventory spreadsheet and changing column heading etc which is quite time consuming. On the whole it works well with a few (hopefully) teething problems. I'm UK based and only sell to the UK, by the way. I didn't have that problem, so can't offer much help. The 'Products > Diagnostics' section should give you a list of specific issues. The Diagnostics did flag up several suggested improvements to my feed and I was able to sort most of them using the 'Products > Feeds > [feed name] > Feed Rules' functions (after a lot of head scratching) I was thinking the same thing, although I believe the 'feed label' is no longer linked to a specific country (source) The feed label could really be anything as it's just a label with no particular geographic significance - it's the 'target countries' that dictates where the products will be displayed. The 'feed label' and 'target countries' can be edited at 'Products > Feeds > [feed name] > Settings. You don't seem to be able to change the 'feed label' name, but you can create new feed labels. I tried several new feed label names (including UK & GB) but nothing apart from 'US' seemed to pull in products so I assume that's just part of how the Squarespace API is coded. However, it's easy to add 'United Kingdom' as a Target Country, and remove 'United States' if you wish.
  8. Hi all, I'd like to be able to allow customers to purchase items despite not having them in stock. We make 'made to order' jewellery with a small physical shop and a Squarespace store. We keep many items in stock, but other items we assemble when an order comes in (we let customers know that there may be a 2 week turnaround). Up till now, we've used the 'unlimited stock' option for items on Squarespace, but this means we can't keep track of the stock which we do have ready to go. Recently we invested in the Square point of sale system. One of the reasons for doing so is because Square allows to track inventory but doesn't prevent us from making a sale for an item we don't have in stock. We had hoped to use inventory management software to connect Square and Squarespace, but having attempted this with a few integrations, Squarespace marks the zero inventory items as 'sold out' and takes them off sale. Does anyone know if there's any way to allow Squarespace to sell zero inventory items, or to override the feature? Thanks in advance for any help!
  9. Hi @creedon, I tried adding the code to Design > Custom CSS as per your instructions on GitHub but got syntax errors. I removed the <!-- comment --> and <style> tags as I figured the code would work without them, but I'm stumped with the <script> tag. So I tried the code in Settings > Advanced > Code Injection (header, and then footer) but it didn't seem to work Then I tried adding the <style> code to Custom CSS and <script> code to Code Injection without success. I've checked the meta data for the images, and that seems to be all there. Is there something I'm missing? Thanks in advance for your help
  10. Many thanks @creedon, I'll get a chance to try it out next week
  11. Wow, thanks for the offer. If you're prepared to help, I'll certainly edit the image titles! I'll get on it just now!
  12. Thanks for getting back to me Here's an example - https://www.karlinanderson.com/freedom/skinny-gem-ring We've had customers feed back that they'd like to know the names of the gems from the thumbnails, and the number of thumbnails pushes the variant selection menus quite far down the page on mobile.
  13. Hi @creedon, that's exactly the fix I was looking for too. However, I'm on 7.0. Do you know if the same/similar thing is possible on 7.0? Thanks in advance
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