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ssrg77

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Everything posted by ssrg77

  1. Hi Paul, Circling back on this issue with the members area. So it appears that the 'Customer Account sign up/login' is completely disconnected from the 'Members area sign up/login. For someone to sign up/login to the members only content area (which changes the navigation) you must Edit the site header > Elements > Enable button > Give it a name (e.g Members login) > Set page /... Once the button is created users can sign up/login from the public facing top navigation accessing the Members content. This works well..... until however a member decides they want to logout. At this stage there is no option to create a sign out button since the button create option is global and this results in members being permanently logged into the members area. The only workaround to this is for members sign up for a separate Customer Account so I have to enable Account login from the Elements block. Not a good experience. Once they have sign up for a customer account they can logout from the Members area by clicking Account and Sign Out. The problem though is that on the public facing home page you have a redundant Customer Account 'Login' button that you cannot hide and so members see two buttons, one for the customer account and one for members login which is hugely frustrating as there appears to be no way to change this. Not sure what to do at this stage. My members login is a free access so the customer account option are irrelevant to my members. We're a small charity, with an older membership whom aren't that tech savvy and so this process is confusing and needs to be simple or at least customizable by me who is managing the site content. Right now I have 30+ members with customer account and no access to the members area. Any help/advice would be appreciated.
  2. Paul, I am on 7.1. The members area is setup. I tested it creating a dummy account, logged in and the nav changes as it should. However here's the issue, I have 30 people who have created member accounts. 28 of these people once logged in continue too see the public facing navigation menu and NOT the members area navigation. 2 people have 'accepted marketing' and it's those 2 people who can access the members navigation. Not sure if this is linked to why it's not working or not. Any idea on what might happening? Thanks
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