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cami_leisk

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Everything posted by cami_leisk

  1. I'm trying to do exactly this and wondering if anyone could help me? URL: https://www.vitriccaiannazzi.com/shop-real PW: vitricca I have added a section that has images that correspond + link with the main categories in the shop. They look great on desktop but they take up all the vertical space on mobile. What I would like to do is hide them on every category except the ALL category. I've been trying several different things including hiding the section completely on mobile, but there is a padding issue that I can't seem to fix that causes the shop section to bleed up into the header. This is the page that I would like to keep the first section visible on mobile https://www.vitriccaiannazzi.com/shop-real For every other category I would like to hide the first section on mobile.
  2. I see - your issue is that it is quoting $0. Even though it is showing $0, it wont allow checkout if the specified state is not included in your shipping options. I just tested this by removing RI from my shipping options and then trying to check out with that state. An error message pops up - see attached.
  3. Squarespace has the ability to set flat rates based on a state and even within zip codes within that state. This article helps to break it down. https://support.squarespace.com/hc/en-us/articles/205811238-Creating-shipping-zones
  4. For future visitors to this thread: I just had the same issue - but once I set up my client with a subscription and no longer was operating the site as a trial site it worked just fine. Chances are, if you can see the pdf pop up when you click your link while you are in the editor previewing the site, once you have a subscription site set up, you should be able to download.
  5. Wow, thank you everyone for so much information and ideas. I'll couch the domain transfer for the moment as it seems like from what @creedon and @paul2009 are saying it may not help at all -- and I'll just be putting my clients site and email service down for no reason. @rotanzdesign I'm going to try this same thing and cross my fingers! I will add that this domain (lloydpottery.com) was first registered 25 years ago so there has been ample time for it to be put on a blacklist and then not taken off when the domain changed hands and was no longer unsafe. The little part of the puzzle that has me scratching my head is that this site was showing up fine for spectrum users until about a week ago.
  6. Yeah I've been trying to avoid the downtime and moving the email hosting as well. I'll talk with the client about that as a solution. Thanks everybody.
  7. I spent a while on the phone with Spectrum and they said that there is potentially malicious software attached to the site. I checked the site (lloydpottery.com) on urlvoid.com and found that 2 of the 40 third-party scanners flagged the site as being dangerous. When I checked the perma link (https://triceratops-finch-ad9c.squarespace.com) it's scan came back clean. So I followed that lead -- that it is an issue with the domain provider, Network Solutions. Network solutions said that because they don't host the site, they cant see where or what the malware is and to contact squarespace because it's not their fault essentially. SO - I've gone full circle and am beyond frustrated. I put in another email to squarespace about the whole situation. We'll see how it goes. yours in a circular hell where I have gotten nowhere, Cami
  8. OK so I'm trying to narrow down what variable could be causing the issue. I have couple sites that are almost identical so its possible that we might be able to see what it is about this site that is triggering spectrum to flag it as dangerous. The first thing that came to mind is that this site has a newsletter form that collects emails into a google spreadsheet. The other site that I am using as a comparison (because it loads with spectrum) has the exact same set up, so I'm ruling that out for now. The problem site domain is hosted by network solutions rather than squarespace which is who hosts the domain for the site that is loading fine. So I'm going to see if the site's perma link loads for the spectrum customer and if that loads then I'll know that the problem is with the domain provider. Will keep everyone updated.
  9. I have a client who is also having the same issue and has tested their site on multiple devices in two separate spectrum-served households. I am assuming that anyone that has spectrum is not able to load the site due to this malware blocking sensitivity or whatever is happening. Anything we can do besides submit another request that will be denied? I have checked on the ssl and dns and everything looks like it's in order. She submitted an unblocking request and was denied. This is the site in question: https://www.lloydpottery.com/ I'm going to submit a help request and see how it goes.
  10. I recently saw a post from years ago for a custom code option for a 7.0 site with the avenue theme. That particular forum post is archived and not able to take on any more comments, so I'm hoping there's someone who could help me with the same thing - My client's site is https://www.jackmauch.com and it is live. I would like to make the drop down folder called work ("/work") link to an unlinked page called Portfolio Overview ("/portfolio-overview") Then I would like to make the dropdown folder called Digital Processes ("digital-processes-folder") link to the page called Consulting ("digital-processes") I realize these are two different things but if I could just get help with the first thing I will be so grateful. I have tried the two codes below with no luck. I removed each after it was clear they weren't working. Method 1: Code injection header: <script src="https://code.jquery.com/jquery-3.6.0.min.js"></script> code injection footer: <script> $(function() { $(".Header-nav-folder-title[href='/work']").attr('href', '/portfolio-overview'); }); </script> Method 2: Code injection header: <script src="https://ajax.googleapis.com/ajax/libs/jquery/3.4.1/jquery.min.js"></script> <script> $(document).ready(function() { $('.Header-nav-folder-title[href="/work"]').attr("href", "/portfolio-overview"); }); </script> Please let me know if you might be able to help me! - Cami
  11. I'm also looking into this for a client so I don't have an answer for you on whether you should be using member areas or courses. My suggestion on the free access would be to set up a discount code for your clients that you want to offer free access to and use the percentage function and give them 100% off. got to selling> discounts> add a discount code and use the percentage off and set at 100%. In the "applies to" section make sure that it is relevant to just the classes by selecting digital products or selecting a single product.
  12. No, there’s no way to do this as far as I know.
  13. I would need a sentence below the checkout button - Bonus if there is a way to add a text link to the contact page. This client has a commerce plan so I have the ability to use java if necessary. 💛 C
  14. Gosh what a bummer that this is not possible. I would so love to add a little extra bit of policy regarding international shipping so a 7.0 site I'm working on. Just a simple sentence on the checkout OR cart page.
  15. I used an alternate font in my rush to launch that worked great
  16. Just wondering if there is a way to add a per-order handling fee on top of weight based shipping options? This would be really helpful for my clients to calculate the actual shipping and handling without having to artificially bump up each weight-based price.
  17. I am coming to terms with some of the Fluid Engine changes and learning ways around features that used to exist and I'm starting to take advantage of some new features. I just wanted to start a thread that lists out some things I wish that fluid engine allowed or did. Please add on if you have things you wish to see as well. Perhaps Squarespace will take these things into consideration for the next update. Here's my wish list so far: - Centering of blocks on a horizontal plane. I have spent so much time trying to get two or three different blocks to look like they're all centered on a horizontal line. The blocks often have different heights based on what kind of block they are (i.e. a social links block has more padding than say a text block does). So perhaps what I really want is a standard amount of forced padding around the content in blocks. I don't know. This is just super frustrating. Drag and drop is great for flexibility and especially nice for open-concept asymmetrical sites. It is not that great for sites that need to have content displayed in a lined up way. - The ability to move a block between sections - Image / text wrapping without the need for a markdown block. It's great that we can have text bleed over images but I think it is folly to make this the default way that text and images show up together on a page if you drag an image into a text block. Text wrapping was available with the classic editor and I wish it was available with FE. Using markdown blocks to wrap text around images is a pain in the butt. - I just really miss the classic editor image /text blocks like the card layout . Surely there is a way to add those as blocks? It is so time consuming and annoying to make text and images line up manually. - Better responsive design for browser windows for the the in-between full width and mobile width sized windows (and tablets). Things move around in a weird way with FE when windows are sized down. Sure, you can edit the mobile design but you have to make changes to CSS just for tablet sized things to show up in a way that doesn't look bad?? This is a big problem. Squarespace's responsive design was a huge reason I chose to work within squarespace for most of my clients. Now, the responsive design has been downgraded. Thats all for now -- and I'll sign off with this: When I run into a problem that is really annoying to solve within Fluid Engine, I'm simply backtracking and crating what I actually want with the classic editor. Things are going to have to get better for me to exclusively use FE.
  18. I'm wondering if anyone would be able to look at these old MX records and tell me if they could potentially be causing a problem with email delivery. I am familiar with the regular MX records that are categorized as Google Workspace. Those look good. The ones I'm curious about are in the custom records section. This domain was previously transferred from a different provider and is now managed by Squarespace. My client is getting spotty email delivery and I'm wondering if these old records could be the culprit. I am not the original designer/person who set everything up, just trying to sort this email situation out. Thanks is advance for any wisdom on this topic. Cami
  19. Sorry for the delayed reply They are printing from a computer I believe and from a browser. Not sure what their OS is.
  20. Hey it's been over a year later on this topic -- just wondering if anyone has been able to customize the logo on the printed receipt? I am working with a client who has a white logo and so it is not showing up on her receipt and that is a problem. If anyone knows how to fix this - I would appreciate it!
  21. Please fix this Squarespace -- I have several clients that I might influence to move to a different platform if this issue isn't resolved soon. This is basic functionality -- and is currently costing my clients money and reflects poorly on me that I have encouraged the use of squarespace.
  22. I am having issues with the search block not returning results as well-- I understand that fixes like this take time -- but as Kesslerramirez said -- it has been 2 years, what gives Squarespace?
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