Hi Paul, I just have an idea about the instance code. I supposed that the code will be unique through my sales process. Maybe, order id is a proper ones. I don't know if Squrespace have some data field to take down these kind of customized code in its database. Or, I will subscribe to the order event via Webhook API, and generate that code in my system and connect the order ID with the code. This is just an idea, and has not verified yet.
Hi there, I am going to sell virtual tickets on my website. The virtual ticket is a kind of product that doesn't have a physical object but an instant code instread. Customers who hold the code can come to my shop and redeem them to get into my museum. Now my question is, what exact product type should I go for this kind of product? Digital one or physical one without shipment or service? I'm a little bit confused with these options. Thank you in advance.