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Itzami

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Everything posted by Itzami

  1. I discovered if you want to migrate off of SquareSpace, it forces your subscriber product to cancel their subscription. I wanted to know if there is a way to migrate without losing customers' subscriptions? Would capturing customers' information subscription through Stripe not managed by SquareSpace would allow me to keep the subscription product active? I can see the business outgrowing SquareSpace. It does not allow customers to change their address on their own, buy multiple quantities, and not being able to gift annual subscription.
  2. Were you able to migrate without losing customers' subscriptions? Did you use "Stripe managed by SquareSpace" or did Stripe NOT managed by SquareSpace? I am trying to figure if I could use SquareSpace and have an account that is Stripe NOT managed by SquareSpace collect the subscription instead in case I need to migrate in the future. Does anybody know of a solution? What subscription platform did you end up using? (FYI. I have tried WordPress but there is so much maintenance with the various plug-ins creating bugs with one another. Wix does not allow for pausing subscriptions and only allows frequencies of every week, every month, or every year (it also does not allow coding for this but a work around is to change the payment frequency through Stripe). The other platforms I've considered are Subbly which has great customer service, Shopify but I don't know what subscription extensions to use, CrateJoy, Moon Clerk.)
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