JacopoLonghi

Finally I found the reason why. It seems that the following Iubenda banner script is the cause for the contact form not displaying: <script type="text/javascript"> var _iub = _iub || []; _iub.csConfiguration = {"askConsentAtCookiePolicyUpdate":true,"enableFadp":true,"enableLgpd":true,"enableUspr":true,"fadpApplies":true,"floatingPreferencesButtonDisplay":"bottom-right","perPurposeConsent":true,"siteId":3307520,"usprApplies":true,"whitelabel":false,"cookiePolicyId":42691312,"lang":"it", "banner":{ "acceptButtonDisplay":true,"closeButtonDisplay":false,"customizeButtonDisplay":true,"explicitWithdrawal":true,"listPurposes":true,"position":"float-top-center","rejectButtonDisplay":true }}; </script> <script type="text/javascript" src="https://cs.iubenda.com/autoblocking/3307520.js"></script> <script type="text/javascript" src="//cdn.iubenda.com/cs/gpp/stub.js"></script> <script type="text/javascript" src="//cdn.iubenda.com/cs/iubenda_cs.js" charset="UTF-8" async></script> Is there someone that have experiences the same issue? Regards, Jacopo

It worked perfectly, I could chat with the customer service. They are going to investigate the issue further. Regards, Jacopo

I do not know how to do that. And I cannot find where to contact SS, can you help me?

Yes, see below:

Hello, I am writing concerning website: https://nextlevelhospitality.ch. In "Contatct" section the form is not visible, beside the fact I have insert it in the CMS: https://nextlevelhospitality.ch/contact. Thank you in advance for your kind help. Regards, Jacopo

Site URL: https://concabella.ch/voucher-shop-regala-un-e-sperienza/u9ovm1t9jpnxhm3aihourm8c7ihqz7 Hello, my website is translated with Weglot (Italian as first language), but I am struggling to translate the button "acquista" (Purchase) in the service ecommerce tabs (see URL provided). I contact Weglot and the told me to ask this to Squaresapace: "...Indeed, as the content is generated in a call to an external script, which is : https://assets.squarespace.com/universal/scripts-compressed/commerce-439373a78efcb3348be27-min.it-IT.js It won't be possible for Weglot to access and translate this content. Do you know if a translated version of this script exists, that would have "fr-FR" for example at the end, instead of "it-IT" ? You can contact your support to know if it's possible. If yes, we could add custom code on our side to call this script instead in the French version..." I ask this Squarespace with no success and they turn me to this forum in order to have further feedbacks on. Thank you very much in advance to anyone will help me. Regards, Jacopo