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    vebookkeeping reacted to CocoaCollective in 0% VAT   
    This would be a massive help to me too.  Most of our products are confectionary and have 20% VAT on them.  However we also sell hot chocolate which counts as a beverage ingredient like tea and coffee which are all 0% rated for VAT.  I'd just spent the about half an hour trying to find out how to change the VAT on items before I used google and found this post.  
    At the moment we only have the hot chocolate on the website but I'm currently building the products and pages for chocolates to go on and could do with getting this sorted sooner rather than later really.
    @paul2009's workaround is ok but not sure how it'd work if someone just ordered 0% items if it won't trigger shipping.  Ideally Squarespace need to add a VAT button/toggle within the "Edit Physical Product" page on the "Pricing & Variants" tab.
    Squarespace is great I love it over Wix as it's generally easier to use for someone that's not a professional web designer or coder, but this is a fairly basic thing to get wrong on the e-commerce side as a lot businesses will sell things that are on different levels of VAT or Sales Tax etc.
  2. Like
    vebookkeeping reacted to SvenComics in 0% VAT   
    I just raised the same issue in the chat today. I'm shocked to learn that it's not possible. We also sell some products that are zero-rated and some not. Hopefully that will be fixed soon.
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