Jump to content

LakeWpgGlassworks

Member
  • Posts

    1
  • Joined

  • Last visited

Everything posted by LakeWpgGlassworks

  1. I was having the same issue, and I figured out the solution after a lot of googling and two very frustrating interactions with Facebook support. In your catalog, select "Events" located under "data Sources" in the sidebar, I assume "Data Sources" is where you're getting this error, as I was getting the same message when trying to add my pixel as a data source. In events you can link your pixel after it's been running for a few days, and once the pixel is added to the "events" it will begin communicating with your catalog as long as the content IDs match on your website and catalog. Give it a few more days, and after the pixel has recorded some actions on your site (you can do these actions yourself just by viewing the pages with products on them) you'll be able to add the pixel as a data source, since the content IDs now match your Catalog IDs in the pixels microdata. I've attached two images so you can see before and after you add the pixel to events so you can make sure it's working right. Hopefully this saves others the month of frustration I went through.
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.