Radicalthrifts

Hi!!! Can we PLEASE get some help with this? Although I'd love to display 10,000 products in my shop, my customers can't stand sifting through even 20 products let alone 200. The search bar doesn't really cut it and since I've already purchased the advanced plan I'm really not okay with spending more on coding or plug ins. Are we waiting for a contract to end? I'm confused why they have a plug-in but aren't offering to advanced plan members at least. I love squarespace and brag about how it's better than shopify but for shops... We need help managing this. 

Hi!!! Can we PLEASE get some help with this? Although I'd love to display 10,000 products in my shop, my customers can't stand sifting through even 20 products let alone 200. The search bar doesn't really cut it and since I've already purchased the advanced plan I'm really not okay with spending more on coding or plug ins. Are we waiting for a contract to end? I'm confused why they have a plug-in but aren't offering to advanced plan members at least. I love squarespace and brag about how it's better than shopify but for shops... We need help managing this. 

@paul2009 - I don't expect perfection. I have been doing business online since 2000 and have plenty of experience using a variety of e-commerce platforms. So I have a pretty good idea of what features are essential and should come built-in at a price point and what features are acceptable as extensions (and therefore I can expect to pay). If I had come across your list of missing e-commerce features on Squarespace back in May, I would have gone with Shopify instead.
But back in May, the 2 glaring features (for me) that were missing with the Advanced Commerce were: the ability to create orders manually and the ability to manually create gift cards. In fact, while I was on the trial period, I went back and forth with customer care about these 2 missing features and asked why they weren't just there.
Then there is the missing wishlist feature -- I found out that if I wanted to have a wishlist, then I can't have a shopping cart. It has to be one or the other. Shopify and my old e-commerce platform (heck, most other platforms out there) have a built-in wishlist to help make customers' shopping easier. (Plus being in the industry/market that I'm in, I used to run promotions wherein my customers would submit their wishlist links and they get to win products from their wishlist.)
Then there's the crippled subscription feature. Why would there not be a way for me to manage subscriptions and see all the subscriptions I currently have? (As a workaround, I have decided to go with MoonClerk because at least I'll be able to manage subscriptions and even let my subscribers manage theirs.)
Then there's the fact you can't edit orders. In my previous e-commerce platform, I was able to remove/add products on an order and add extra payments made by the customer (if it warrants it). If a customer couldn't check out easily online, I would give them another way to pay (check, money order) and then I would manually create an order for them with payment pending -- that when I receive their payment and it clears, I can go in and change the status of their order from payment pending to pending shipping.
Also, you can't message customers from within the Squarespace admin, something I was able to do in my old platform. If I needed to refund a customer, I would go in her order, refund the amount, and then include a message for her. If she has an account, she would login, find her order number, and then respond from there. In Squarespace, there's no way for me to do that. If I needed to refund a customer, I'd go ahead and do it and then go to my email client, find her order #, copy her email address and start a new email to let her know what the refund is for. (I had recently made a request to customer care if they can add a memo field -- even for just 25 or 30 characters -- in the refund box so the customer knows what the refund is for.)
I can list some more but I'll stop here.
At my old platform, the cost for all the above features (and more -- I can go on) is only like $3 more than what the Advanced Commerce costs. But again, the folks over there have stopped developing and/or have lost interest in making further improvements and while everything is still working over there and they still have many existing users, I feel it is only a matter of time until they stop offering the service and tell store owners to find another platform to sell. I had a long talk with their customer service too and she was upfront with me -- and that's actually what prompted me to start moving to a new platform. I was testing 3 at the same time: 3dcart, Shopify, and Squarespace.

Making this thread to bring more attention to the issue.
There needs to be a feature to automatically sort products ( alphabetically, by price, by inventory stock, etc ) on the store page. Especially since the pandemic prevents customers from browsing inside our physical shop, we're consistently adding inventory to our website all the time. However, with well over a dozen pages with 100+ products, and without this simple and essential feature, sorting newly added products one at a time is pointlessly tedious and sinks away hours.
SQUARESPACE advertised 10,000 products per store page, but it's misleading - even a fraction of that amount is unmanageable and unusable with no basic sorting feature.
If there a script or reliable plugin that can solve this issue, at least?

Hi there,
This may be a really stupid question, but I have a site on the indigo template and want on the products page to have a "Sort by price" filter on the page - is this possible?  I can't work out where to have this
I've just checked in with the support team and there isn't an option for this - has anyone used custom code to do this?
Many thanks