Jump to content

hasher22

Member
  • Posts

    120
  • Joined

  • Last visited

Reputation Activity

  1. Like
    hasher22 got a reaction from MPX in I switched to Shopify. Feedback from a business that sells/delivers locally.   
    I run a business that sells and delivers locally, I switched to Shopify and this is my honest feedback on why I switched.

    Please note this is NOT a diss to Squarespace (SS). Please note I am a cake maker and sell and deliver locally. This feedback will prob be useful to other business owners that sell locally too.
    I joined Squarespace in June 2021 and paid for the top plan. I will try be direct and constructive as I can without adding fluff.

    First Impressions On Who To Pick
    Squarespace
    Easy to use navigation, easy to read FAQ, alot of design options. This is why I went with SS to start my local business ventures.
    Shopify
    Quite intimidating with all the options, editing a homepage was confusing at first, editing CSS was annoying, I was overwhelmed with all the options and the user interface wasn't as nice as SS.
    Comment
    As a person starting their first online store, SS was the best choice for me as I wanted to test my online store and see how it would turn out.

    Page Speeds
    SquareSpace
    People have warned me SS servers are slow and clunky, even though I tried SS best practice on how to minimise a page's size, it was still slow to my liking
    Shopify
    Appears way faster and has apps to even further push your pages faster by pre-loading pages when a customer hovers over a link
    COD (Cash on delivery)
    Squarespace
    Does not offer COD, I assume they don't offer this because there are no fees and SS can't financially support this feature.
    Shopify
    Does which can be helpful as I got a few orders which I would not with SS.
    Apps
    Squarespace
    Lacks apps but SS does try build the apps in their platform so users don't need apps. But still lacking.
    Shopify
    The amount of Apps Shopify has is abundant and you can pretty much find anything you want for your site and for your budget. I have multiple free apps. The downfall of this, if the company or the creators of the app shut down, you are forced to find an alternative. Too many apps can slow down your site and if the apps server is down, your site can not load. For example: I had a postcode checker app and their server crashed, my website didn't load for a good 30 seconds or more...... I decided to get rid of that app and find an alternative. Apps can get costly over time if you do need paid multiple apps. But if you do your research, you can try get free apps suited to your needs
    Customisation (CSS, JAVA, HTML)
    Squarespace
    Has one section of CSS which is useful and you can see your change in real time when you enter your CSS.
    Shopify
    Can be quite difficult to navigate and locate as different themes have different names for their CSS, themes, HTML and JSS. You also have to write your code, save then in another window, wait a few seconds then refresh to see if it actually works. This is quite annoying. Also you have to duplicate your theme and make sure you don't break your site (which is fine, but fiddly)

    New Pages
    Squarespace
    Squarespace is very easy to add new pages and edit. Very easy and pleasing experience.
    Shopify
    Has the worst process in making new pages (such as a FAQ page or a contact us page), I had to install an app to make new pages and I am afraid if that app shutsdown, I will have to start from scratch from another app.

    Discounts
    Squarespace
    Customers can stack product and delivery discounts! Which is amazing....
    Shopify
    Can NOT have customers stack discounts. It's only 1 discount at a time. Additionally, only 1 automatic discount can be running which is annoying. I cannot have a free delivery automatic discount, paired with buy 2 get one at 50% off discount...... you will need to install an app and from research, all stackable discount apps you have to pay......

    Design
    Squarespace
    One of the best design platforms I have used, its easy and has alot of features to really make a dynamic, creative website
    Shopify
    Technically bound to the theme you have chosen. There are free themes, but they are really basic in terms of design. You have to pay alot of money for a unique theme and even then, it limits you. You either have to install an app or get a designer to help you which cost even more money.
    Local Delivery
    Squarespace
    Does not have a local delivery options to certain zip/postcodes and can not offer different rates based on distance.
    Shopify
    Has inbuilt local delivery where you can set rates to different areas, furthermore there are plenty of apps that enhances this feature even more!
    Price
    Squarespace
    I paid $624AUD for the top, advance commerce yearly plan with no additional adds such as the e-marketing addon
    Shopify
    I paid $470AUD for the basic yearly plan + $318AUD for adds I need, totally to $788AUD per year. Different $164AUD more than SS.
    Community
    Squarespace
    Quite small which is expected and its a shame the admins or staff do NOT monitor the forums which addresses alot of SS issues. Some forum posts can't be answered because there's only a small number of people that know the answer.
    Shopify
    The community is large and when I post of the forums, I get an answer within hours with a fix, though I had more difficult questions some people can't answer but I look elsewhere such as reddit or google.

    Overall Thoughts
    Squarespace
    I think SS is a good platform for people to show off their portfolios, digital products, services and products very minimal variants such as maybe electronics, non-custom jewellery, soaps, lotions etc......

    As I bake cakes, I need customers to have full control of customisation and SS really lacks a user friendly interface for this. I had alot of workarounds and agreements a customer should tick. With Shopify, they dont need to tick an agreement because the interface was straight forward.

    SS to me is like a gated community where SS tries to control the user (you, the business owner) in their way of thinking, doing and seeing. You can confined by SS rules and design and there's no room to think outside the box.
    Shopify
    Vastly caters to e-commerce business owners, alot of apps, customisation and help when needed. It's quite open source where a user can see help and implement their ideas.

    Businesses that sell locally and businesses that has products that can be fully customisable as there are apps to further expand on your products should use Shopify not SS as it offers COD and local delivery options.

    If you guys like to see the difference between my SS and Shopify stores, here it is, I linked a cake product and you can go through the buying process on both and you can be the judge on which has the better buying process for a customer:

    Enter Postcode 2000 which is part of the buying process
    Squarespace:
    https://onyxhive.squarespace.com/cakes/p/cosmos
    Shopify:
    https://www.onyxhive.com.au/products/cosmos
  2. Like
    hasher22 got a reaction from hae in I switched to Shopify. Feedback from a business that sells/delivers locally.   
    I run a business that sells and delivers locally, I switched to Shopify and this is my honest feedback on why I switched.

    Please note this is NOT a diss to Squarespace (SS). Please note I am a cake maker and sell and deliver locally. This feedback will prob be useful to other business owners that sell locally too.
    I joined Squarespace in June 2021 and paid for the top plan. I will try be direct and constructive as I can without adding fluff.

    First Impressions On Who To Pick
    Squarespace
    Easy to use navigation, easy to read FAQ, alot of design options. This is why I went with SS to start my local business ventures.
    Shopify
    Quite intimidating with all the options, editing a homepage was confusing at first, editing CSS was annoying, I was overwhelmed with all the options and the user interface wasn't as nice as SS.
    Comment
    As a person starting their first online store, SS was the best choice for me as I wanted to test my online store and see how it would turn out.

    Page Speeds
    SquareSpace
    People have warned me SS servers are slow and clunky, even though I tried SS best practice on how to minimise a page's size, it was still slow to my liking
    Shopify
    Appears way faster and has apps to even further push your pages faster by pre-loading pages when a customer hovers over a link
    COD (Cash on delivery)
    Squarespace
    Does not offer COD, I assume they don't offer this because there are no fees and SS can't financially support this feature.
    Shopify
    Does which can be helpful as I got a few orders which I would not with SS.
    Apps
    Squarespace
    Lacks apps but SS does try build the apps in their platform so users don't need apps. But still lacking.
    Shopify
    The amount of Apps Shopify has is abundant and you can pretty much find anything you want for your site and for your budget. I have multiple free apps. The downfall of this, if the company or the creators of the app shut down, you are forced to find an alternative. Too many apps can slow down your site and if the apps server is down, your site can not load. For example: I had a postcode checker app and their server crashed, my website didn't load for a good 30 seconds or more...... I decided to get rid of that app and find an alternative. Apps can get costly over time if you do need paid multiple apps. But if you do your research, you can try get free apps suited to your needs
    Customisation (CSS, JAVA, HTML)
    Squarespace
    Has one section of CSS which is useful and you can see your change in real time when you enter your CSS.
    Shopify
    Can be quite difficult to navigate and locate as different themes have different names for their CSS, themes, HTML and JSS. You also have to write your code, save then in another window, wait a few seconds then refresh to see if it actually works. This is quite annoying. Also you have to duplicate your theme and make sure you don't break your site (which is fine, but fiddly)

    New Pages
    Squarespace
    Squarespace is very easy to add new pages and edit. Very easy and pleasing experience.
    Shopify
    Has the worst process in making new pages (such as a FAQ page or a contact us page), I had to install an app to make new pages and I am afraid if that app shutsdown, I will have to start from scratch from another app.

    Discounts
    Squarespace
    Customers can stack product and delivery discounts! Which is amazing....
    Shopify
    Can NOT have customers stack discounts. It's only 1 discount at a time. Additionally, only 1 automatic discount can be running which is annoying. I cannot have a free delivery automatic discount, paired with buy 2 get one at 50% off discount...... you will need to install an app and from research, all stackable discount apps you have to pay......

    Design
    Squarespace
    One of the best design platforms I have used, its easy and has alot of features to really make a dynamic, creative website
    Shopify
    Technically bound to the theme you have chosen. There are free themes, but they are really basic in terms of design. You have to pay alot of money for a unique theme and even then, it limits you. You either have to install an app or get a designer to help you which cost even more money.
    Local Delivery
    Squarespace
    Does not have a local delivery options to certain zip/postcodes and can not offer different rates based on distance.
    Shopify
    Has inbuilt local delivery where you can set rates to different areas, furthermore there are plenty of apps that enhances this feature even more!
    Price
    Squarespace
    I paid $624AUD for the top, advance commerce yearly plan with no additional adds such as the e-marketing addon
    Shopify
    I paid $470AUD for the basic yearly plan + $318AUD for adds I need, totally to $788AUD per year. Different $164AUD more than SS.
    Community
    Squarespace
    Quite small which is expected and its a shame the admins or staff do NOT monitor the forums which addresses alot of SS issues. Some forum posts can't be answered because there's only a small number of people that know the answer.
    Shopify
    The community is large and when I post of the forums, I get an answer within hours with a fix, though I had more difficult questions some people can't answer but I look elsewhere such as reddit or google.

    Overall Thoughts
    Squarespace
    I think SS is a good platform for people to show off their portfolios, digital products, services and products very minimal variants such as maybe electronics, non-custom jewellery, soaps, lotions etc......

    As I bake cakes, I need customers to have full control of customisation and SS really lacks a user friendly interface for this. I had alot of workarounds and agreements a customer should tick. With Shopify, they dont need to tick an agreement because the interface was straight forward.

    SS to me is like a gated community where SS tries to control the user (you, the business owner) in their way of thinking, doing and seeing. You can confined by SS rules and design and there's no room to think outside the box.
    Shopify
    Vastly caters to e-commerce business owners, alot of apps, customisation and help when needed. It's quite open source where a user can see help and implement their ideas.

    Businesses that sell locally and businesses that has products that can be fully customisable as there are apps to further expand on your products should use Shopify not SS as it offers COD and local delivery options.

    If you guys like to see the difference between my SS and Shopify stores, here it is, I linked a cake product and you can go through the buying process on both and you can be the judge on which has the better buying process for a customer:

    Enter Postcode 2000 which is part of the buying process
    Squarespace:
    https://onyxhive.squarespace.com/cakes/p/cosmos
    Shopify:
    https://www.onyxhive.com.au/products/cosmos
  3. Like
    hasher22 got a reaction from NEC in I switched to Shopify. Feedback from a business that sells/delivers locally.   
    I run a business that sells and delivers locally, I switched to Shopify and this is my honest feedback on why I switched.

    Please note this is NOT a diss to Squarespace (SS). Please note I am a cake maker and sell and deliver locally. This feedback will prob be useful to other business owners that sell locally too.
    I joined Squarespace in June 2021 and paid for the top plan. I will try be direct and constructive as I can without adding fluff.

    First Impressions On Who To Pick
    Squarespace
    Easy to use navigation, easy to read FAQ, alot of design options. This is why I went with SS to start my local business ventures.
    Shopify
    Quite intimidating with all the options, editing a homepage was confusing at first, editing CSS was annoying, I was overwhelmed with all the options and the user interface wasn't as nice as SS.
    Comment
    As a person starting their first online store, SS was the best choice for me as I wanted to test my online store and see how it would turn out.

    Page Speeds
    SquareSpace
    People have warned me SS servers are slow and clunky, even though I tried SS best practice on how to minimise a page's size, it was still slow to my liking
    Shopify
    Appears way faster and has apps to even further push your pages faster by pre-loading pages when a customer hovers over a link
    COD (Cash on delivery)
    Squarespace
    Does not offer COD, I assume they don't offer this because there are no fees and SS can't financially support this feature.
    Shopify
    Does which can be helpful as I got a few orders which I would not with SS.
    Apps
    Squarespace
    Lacks apps but SS does try build the apps in their platform so users don't need apps. But still lacking.
    Shopify
    The amount of Apps Shopify has is abundant and you can pretty much find anything you want for your site and for your budget. I have multiple free apps. The downfall of this, if the company or the creators of the app shut down, you are forced to find an alternative. Too many apps can slow down your site and if the apps server is down, your site can not load. For example: I had a postcode checker app and their server crashed, my website didn't load for a good 30 seconds or more...... I decided to get rid of that app and find an alternative. Apps can get costly over time if you do need paid multiple apps. But if you do your research, you can try get free apps suited to your needs
    Customisation (CSS, JAVA, HTML)
    Squarespace
    Has one section of CSS which is useful and you can see your change in real time when you enter your CSS.
    Shopify
    Can be quite difficult to navigate and locate as different themes have different names for their CSS, themes, HTML and JSS. You also have to write your code, save then in another window, wait a few seconds then refresh to see if it actually works. This is quite annoying. Also you have to duplicate your theme and make sure you don't break your site (which is fine, but fiddly)

    New Pages
    Squarespace
    Squarespace is very easy to add new pages and edit. Very easy and pleasing experience.
    Shopify
    Has the worst process in making new pages (such as a FAQ page or a contact us page), I had to install an app to make new pages and I am afraid if that app shutsdown, I will have to start from scratch from another app.

    Discounts
    Squarespace
    Customers can stack product and delivery discounts! Which is amazing....
    Shopify
    Can NOT have customers stack discounts. It's only 1 discount at a time. Additionally, only 1 automatic discount can be running which is annoying. I cannot have a free delivery automatic discount, paired with buy 2 get one at 50% off discount...... you will need to install an app and from research, all stackable discount apps you have to pay......

    Design
    Squarespace
    One of the best design platforms I have used, its easy and has alot of features to really make a dynamic, creative website
    Shopify
    Technically bound to the theme you have chosen. There are free themes, but they are really basic in terms of design. You have to pay alot of money for a unique theme and even then, it limits you. You either have to install an app or get a designer to help you which cost even more money.
    Local Delivery
    Squarespace
    Does not have a local delivery options to certain zip/postcodes and can not offer different rates based on distance.
    Shopify
    Has inbuilt local delivery where you can set rates to different areas, furthermore there are plenty of apps that enhances this feature even more!
    Price
    Squarespace
    I paid $624AUD for the top, advance commerce yearly plan with no additional adds such as the e-marketing addon
    Shopify
    I paid $470AUD for the basic yearly plan + $318AUD for adds I need, totally to $788AUD per year. Different $164AUD more than SS.
    Community
    Squarespace
    Quite small which is expected and its a shame the admins or staff do NOT monitor the forums which addresses alot of SS issues. Some forum posts can't be answered because there's only a small number of people that know the answer.
    Shopify
    The community is large and when I post of the forums, I get an answer within hours with a fix, though I had more difficult questions some people can't answer but I look elsewhere such as reddit or google.

    Overall Thoughts
    Squarespace
    I think SS is a good platform for people to show off their portfolios, digital products, services and products very minimal variants such as maybe electronics, non-custom jewellery, soaps, lotions etc......

    As I bake cakes, I need customers to have full control of customisation and SS really lacks a user friendly interface for this. I had alot of workarounds and agreements a customer should tick. With Shopify, they dont need to tick an agreement because the interface was straight forward.

    SS to me is like a gated community where SS tries to control the user (you, the business owner) in their way of thinking, doing and seeing. You can confined by SS rules and design and there's no room to think outside the box.
    Shopify
    Vastly caters to e-commerce business owners, alot of apps, customisation and help when needed. It's quite open source where a user can see help and implement their ideas.

    Businesses that sell locally and businesses that has products that can be fully customisable as there are apps to further expand on your products should use Shopify not SS as it offers COD and local delivery options.

    If you guys like to see the difference between my SS and Shopify stores, here it is, I linked a cake product and you can go through the buying process on both and you can be the judge on which has the better buying process for a customer:

    Enter Postcode 2000 which is part of the buying process
    Squarespace:
    https://onyxhive.squarespace.com/cakes/p/cosmos
    Shopify:
    https://www.onyxhive.com.au/products/cosmos
  4. Like
    hasher22 got a reaction from afeder in I switched to Shopify. Feedback from a business that sells/delivers locally.   
    I run a business that sells and delivers locally, I switched to Shopify and this is my honest feedback on why I switched.

    Please note this is NOT a diss to Squarespace (SS). Please note I am a cake maker and sell and deliver locally. This feedback will prob be useful to other business owners that sell locally too.
    I joined Squarespace in June 2021 and paid for the top plan. I will try be direct and constructive as I can without adding fluff.

    First Impressions On Who To Pick
    Squarespace
    Easy to use navigation, easy to read FAQ, alot of design options. This is why I went with SS to start my local business ventures.
    Shopify
    Quite intimidating with all the options, editing a homepage was confusing at first, editing CSS was annoying, I was overwhelmed with all the options and the user interface wasn't as nice as SS.
    Comment
    As a person starting their first online store, SS was the best choice for me as I wanted to test my online store and see how it would turn out.

    Page Speeds
    SquareSpace
    People have warned me SS servers are slow and clunky, even though I tried SS best practice on how to minimise a page's size, it was still slow to my liking
    Shopify
    Appears way faster and has apps to even further push your pages faster by pre-loading pages when a customer hovers over a link
    COD (Cash on delivery)
    Squarespace
    Does not offer COD, I assume they don't offer this because there are no fees and SS can't financially support this feature.
    Shopify
    Does which can be helpful as I got a few orders which I would not with SS.
    Apps
    Squarespace
    Lacks apps but SS does try build the apps in their platform so users don't need apps. But still lacking.
    Shopify
    The amount of Apps Shopify has is abundant and you can pretty much find anything you want for your site and for your budget. I have multiple free apps. The downfall of this, if the company or the creators of the app shut down, you are forced to find an alternative. Too many apps can slow down your site and if the apps server is down, your site can not load. For example: I had a postcode checker app and their server crashed, my website didn't load for a good 30 seconds or more...... I decided to get rid of that app and find an alternative. Apps can get costly over time if you do need paid multiple apps. But if you do your research, you can try get free apps suited to your needs
    Customisation (CSS, JAVA, HTML)
    Squarespace
    Has one section of CSS which is useful and you can see your change in real time when you enter your CSS.
    Shopify
    Can be quite difficult to navigate and locate as different themes have different names for their CSS, themes, HTML and JSS. You also have to write your code, save then in another window, wait a few seconds then refresh to see if it actually works. This is quite annoying. Also you have to duplicate your theme and make sure you don't break your site (which is fine, but fiddly)

    New Pages
    Squarespace
    Squarespace is very easy to add new pages and edit. Very easy and pleasing experience.
    Shopify
    Has the worst process in making new pages (such as a FAQ page or a contact us page), I had to install an app to make new pages and I am afraid if that app shutsdown, I will have to start from scratch from another app.

    Discounts
    Squarespace
    Customers can stack product and delivery discounts! Which is amazing....
    Shopify
    Can NOT have customers stack discounts. It's only 1 discount at a time. Additionally, only 1 automatic discount can be running which is annoying. I cannot have a free delivery automatic discount, paired with buy 2 get one at 50% off discount...... you will need to install an app and from research, all stackable discount apps you have to pay......

    Design
    Squarespace
    One of the best design platforms I have used, its easy and has alot of features to really make a dynamic, creative website
    Shopify
    Technically bound to the theme you have chosen. There are free themes, but they are really basic in terms of design. You have to pay alot of money for a unique theme and even then, it limits you. You either have to install an app or get a designer to help you which cost even more money.
    Local Delivery
    Squarespace
    Does not have a local delivery options to certain zip/postcodes and can not offer different rates based on distance.
    Shopify
    Has inbuilt local delivery where you can set rates to different areas, furthermore there are plenty of apps that enhances this feature even more!
    Price
    Squarespace
    I paid $624AUD for the top, advance commerce yearly plan with no additional adds such as the e-marketing addon
    Shopify
    I paid $470AUD for the basic yearly plan + $318AUD for adds I need, totally to $788AUD per year. Different $164AUD more than SS.
    Community
    Squarespace
    Quite small which is expected and its a shame the admins or staff do NOT monitor the forums which addresses alot of SS issues. Some forum posts can't be answered because there's only a small number of people that know the answer.
    Shopify
    The community is large and when I post of the forums, I get an answer within hours with a fix, though I had more difficult questions some people can't answer but I look elsewhere such as reddit or google.

    Overall Thoughts
    Squarespace
    I think SS is a good platform for people to show off their portfolios, digital products, services and products very minimal variants such as maybe electronics, non-custom jewellery, soaps, lotions etc......

    As I bake cakes, I need customers to have full control of customisation and SS really lacks a user friendly interface for this. I had alot of workarounds and agreements a customer should tick. With Shopify, they dont need to tick an agreement because the interface was straight forward.

    SS to me is like a gated community where SS tries to control the user (you, the business owner) in their way of thinking, doing and seeing. You can confined by SS rules and design and there's no room to think outside the box.
    Shopify
    Vastly caters to e-commerce business owners, alot of apps, customisation and help when needed. It's quite open source where a user can see help and implement their ideas.

    Businesses that sell locally and businesses that has products that can be fully customisable as there are apps to further expand on your products should use Shopify not SS as it offers COD and local delivery options.

    If you guys like to see the difference between my SS and Shopify stores, here it is, I linked a cake product and you can go through the buying process on both and you can be the judge on which has the better buying process for a customer:

    Enter Postcode 2000 which is part of the buying process
    Squarespace:
    https://onyxhive.squarespace.com/cakes/p/cosmos
    Shopify:
    https://www.onyxhive.com.au/products/cosmos
  5. Like
    hasher22 got a reaction from IsenMike in Item specific shipping options   
    After 6 months with Squarespace, I feeling the limitations too and always continually have to find workarounds which are very not user friendly to the customer.
  6. Like
    hasher22 got a reaction from sruss76 in I switched to Shopify. Feedback from a business that sells/delivers locally.   
    I run a business that sells and delivers locally, I switched to Shopify and this is my honest feedback on why I switched.

    Please note this is NOT a diss to Squarespace (SS). Please note I am a cake maker and sell and deliver locally. This feedback will prob be useful to other business owners that sell locally too.
    I joined Squarespace in June 2021 and paid for the top plan. I will try be direct and constructive as I can without adding fluff.

    First Impressions On Who To Pick
    Squarespace
    Easy to use navigation, easy to read FAQ, alot of design options. This is why I went with SS to start my local business ventures.
    Shopify
    Quite intimidating with all the options, editing a homepage was confusing at first, editing CSS was annoying, I was overwhelmed with all the options and the user interface wasn't as nice as SS.
    Comment
    As a person starting their first online store, SS was the best choice for me as I wanted to test my online store and see how it would turn out.

    Page Speeds
    SquareSpace
    People have warned me SS servers are slow and clunky, even though I tried SS best practice on how to minimise a page's size, it was still slow to my liking
    Shopify
    Appears way faster and has apps to even further push your pages faster by pre-loading pages when a customer hovers over a link
    COD (Cash on delivery)
    Squarespace
    Does not offer COD, I assume they don't offer this because there are no fees and SS can't financially support this feature.
    Shopify
    Does which can be helpful as I got a few orders which I would not with SS.
    Apps
    Squarespace
    Lacks apps but SS does try build the apps in their platform so users don't need apps. But still lacking.
    Shopify
    The amount of Apps Shopify has is abundant and you can pretty much find anything you want for your site and for your budget. I have multiple free apps. The downfall of this, if the company or the creators of the app shut down, you are forced to find an alternative. Too many apps can slow down your site and if the apps server is down, your site can not load. For example: I had a postcode checker app and their server crashed, my website didn't load for a good 30 seconds or more...... I decided to get rid of that app and find an alternative. Apps can get costly over time if you do need paid multiple apps. But if you do your research, you can try get free apps suited to your needs
    Customisation (CSS, JAVA, HTML)
    Squarespace
    Has one section of CSS which is useful and you can see your change in real time when you enter your CSS.
    Shopify
    Can be quite difficult to navigate and locate as different themes have different names for their CSS, themes, HTML and JSS. You also have to write your code, save then in another window, wait a few seconds then refresh to see if it actually works. This is quite annoying. Also you have to duplicate your theme and make sure you don't break your site (which is fine, but fiddly)

    New Pages
    Squarespace
    Squarespace is very easy to add new pages and edit. Very easy and pleasing experience.
    Shopify
    Has the worst process in making new pages (such as a FAQ page or a contact us page), I had to install an app to make new pages and I am afraid if that app shutsdown, I will have to start from scratch from another app.

    Discounts
    Squarespace
    Customers can stack product and delivery discounts! Which is amazing....
    Shopify
    Can NOT have customers stack discounts. It's only 1 discount at a time. Additionally, only 1 automatic discount can be running which is annoying. I cannot have a free delivery automatic discount, paired with buy 2 get one at 50% off discount...... you will need to install an app and from research, all stackable discount apps you have to pay......

    Design
    Squarespace
    One of the best design platforms I have used, its easy and has alot of features to really make a dynamic, creative website
    Shopify
    Technically bound to the theme you have chosen. There are free themes, but they are really basic in terms of design. You have to pay alot of money for a unique theme and even then, it limits you. You either have to install an app or get a designer to help you which cost even more money.
    Local Delivery
    Squarespace
    Does not have a local delivery options to certain zip/postcodes and can not offer different rates based on distance.
    Shopify
    Has inbuilt local delivery where you can set rates to different areas, furthermore there are plenty of apps that enhances this feature even more!
    Price
    Squarespace
    I paid $624AUD for the top, advance commerce yearly plan with no additional adds such as the e-marketing addon
    Shopify
    I paid $470AUD for the basic yearly plan + $318AUD for adds I need, totally to $788AUD per year. Different $164AUD more than SS.
    Community
    Squarespace
    Quite small which is expected and its a shame the admins or staff do NOT monitor the forums which addresses alot of SS issues. Some forum posts can't be answered because there's only a small number of people that know the answer.
    Shopify
    The community is large and when I post of the forums, I get an answer within hours with a fix, though I had more difficult questions some people can't answer but I look elsewhere such as reddit or google.

    Overall Thoughts
    Squarespace
    I think SS is a good platform for people to show off their portfolios, digital products, services and products very minimal variants such as maybe electronics, non-custom jewellery, soaps, lotions etc......

    As I bake cakes, I need customers to have full control of customisation and SS really lacks a user friendly interface for this. I had alot of workarounds and agreements a customer should tick. With Shopify, they dont need to tick an agreement because the interface was straight forward.

    SS to me is like a gated community where SS tries to control the user (you, the business owner) in their way of thinking, doing and seeing. You can confined by SS rules and design and there's no room to think outside the box.
    Shopify
    Vastly caters to e-commerce business owners, alot of apps, customisation and help when needed. It's quite open source where a user can see help and implement their ideas.

    Businesses that sell locally and businesses that has products that can be fully customisable as there are apps to further expand on your products should use Shopify not SS as it offers COD and local delivery options.

    If you guys like to see the difference between my SS and Shopify stores, here it is, I linked a cake product and you can go through the buying process on both and you can be the judge on which has the better buying process for a customer:

    Enter Postcode 2000 which is part of the buying process
    Squarespace:
    https://onyxhive.squarespace.com/cakes/p/cosmos
    Shopify:
    https://www.onyxhive.com.au/products/cosmos
  7. Love
    hasher22 got a reaction from catebligh in I switched to Shopify. Feedback from a business that sells/delivers locally.   
    I run a business that sells and delivers locally, I switched to Shopify and this is my honest feedback on why I switched.

    Please note this is NOT a diss to Squarespace (SS). Please note I am a cake maker and sell and deliver locally. This feedback will prob be useful to other business owners that sell locally too.
    I joined Squarespace in June 2021 and paid for the top plan. I will try be direct and constructive as I can without adding fluff.

    First Impressions On Who To Pick
    Squarespace
    Easy to use navigation, easy to read FAQ, alot of design options. This is why I went with SS to start my local business ventures.
    Shopify
    Quite intimidating with all the options, editing a homepage was confusing at first, editing CSS was annoying, I was overwhelmed with all the options and the user interface wasn't as nice as SS.
    Comment
    As a person starting their first online store, SS was the best choice for me as I wanted to test my online store and see how it would turn out.

    Page Speeds
    SquareSpace
    People have warned me SS servers are slow and clunky, even though I tried SS best practice on how to minimise a page's size, it was still slow to my liking
    Shopify
    Appears way faster and has apps to even further push your pages faster by pre-loading pages when a customer hovers over a link
    COD (Cash on delivery)
    Squarespace
    Does not offer COD, I assume they don't offer this because there are no fees and SS can't financially support this feature.
    Shopify
    Does which can be helpful as I got a few orders which I would not with SS.
    Apps
    Squarespace
    Lacks apps but SS does try build the apps in their platform so users don't need apps. But still lacking.
    Shopify
    The amount of Apps Shopify has is abundant and you can pretty much find anything you want for your site and for your budget. I have multiple free apps. The downfall of this, if the company or the creators of the app shut down, you are forced to find an alternative. Too many apps can slow down your site and if the apps server is down, your site can not load. For example: I had a postcode checker app and their server crashed, my website didn't load for a good 30 seconds or more...... I decided to get rid of that app and find an alternative. Apps can get costly over time if you do need paid multiple apps. But if you do your research, you can try get free apps suited to your needs
    Customisation (CSS, JAVA, HTML)
    Squarespace
    Has one section of CSS which is useful and you can see your change in real time when you enter your CSS.
    Shopify
    Can be quite difficult to navigate and locate as different themes have different names for their CSS, themes, HTML and JSS. You also have to write your code, save then in another window, wait a few seconds then refresh to see if it actually works. This is quite annoying. Also you have to duplicate your theme and make sure you don't break your site (which is fine, but fiddly)

    New Pages
    Squarespace
    Squarespace is very easy to add new pages and edit. Very easy and pleasing experience.
    Shopify
    Has the worst process in making new pages (such as a FAQ page or a contact us page), I had to install an app to make new pages and I am afraid if that app shutsdown, I will have to start from scratch from another app.

    Discounts
    Squarespace
    Customers can stack product and delivery discounts! Which is amazing....
    Shopify
    Can NOT have customers stack discounts. It's only 1 discount at a time. Additionally, only 1 automatic discount can be running which is annoying. I cannot have a free delivery automatic discount, paired with buy 2 get one at 50% off discount...... you will need to install an app and from research, all stackable discount apps you have to pay......

    Design
    Squarespace
    One of the best design platforms I have used, its easy and has alot of features to really make a dynamic, creative website
    Shopify
    Technically bound to the theme you have chosen. There are free themes, but they are really basic in terms of design. You have to pay alot of money for a unique theme and even then, it limits you. You either have to install an app or get a designer to help you which cost even more money.
    Local Delivery
    Squarespace
    Does not have a local delivery options to certain zip/postcodes and can not offer different rates based on distance.
    Shopify
    Has inbuilt local delivery where you can set rates to different areas, furthermore there are plenty of apps that enhances this feature even more!
    Price
    Squarespace
    I paid $624AUD for the top, advance commerce yearly plan with no additional adds such as the e-marketing addon
    Shopify
    I paid $470AUD for the basic yearly plan + $318AUD for adds I need, totally to $788AUD per year. Different $164AUD more than SS.
    Community
    Squarespace
    Quite small which is expected and its a shame the admins or staff do NOT monitor the forums which addresses alot of SS issues. Some forum posts can't be answered because there's only a small number of people that know the answer.
    Shopify
    The community is large and when I post of the forums, I get an answer within hours with a fix, though I had more difficult questions some people can't answer but I look elsewhere such as reddit or google.

    Overall Thoughts
    Squarespace
    I think SS is a good platform for people to show off their portfolios, digital products, services and products very minimal variants such as maybe electronics, non-custom jewellery, soaps, lotions etc......

    As I bake cakes, I need customers to have full control of customisation and SS really lacks a user friendly interface for this. I had alot of workarounds and agreements a customer should tick. With Shopify, they dont need to tick an agreement because the interface was straight forward.

    SS to me is like a gated community where SS tries to control the user (you, the business owner) in their way of thinking, doing and seeing. You can confined by SS rules and design and there's no room to think outside the box.
    Shopify
    Vastly caters to e-commerce business owners, alot of apps, customisation and help when needed. It's quite open source where a user can see help and implement their ideas.

    Businesses that sell locally and businesses that has products that can be fully customisable as there are apps to further expand on your products should use Shopify not SS as it offers COD and local delivery options.

    If you guys like to see the difference between my SS and Shopify stores, here it is, I linked a cake product and you can go through the buying process on both and you can be the judge on which has the better buying process for a customer:

    Enter Postcode 2000 which is part of the buying process
    Squarespace:
    https://onyxhive.squarespace.com/cakes/p/cosmos
    Shopify:
    https://www.onyxhive.com.au/products/cosmos
  8. Like
    hasher22 got a reaction from Shaun_mav in How can I take orders without taking payment?   
    Bump
    I can't offer the 100% discount code because I also have other codes to offer on my products.

    The more I use squarespace, the more I am getting really fustrated on the lack of shipping, local delivery and store options. It's lacking and we're in 2022! Covid should have the squarespace team implement better options!
  9. Like
    hasher22 got a reaction from EarvinChong in Where's the product "sort by" option?   
    Site URL: https://onyxhive.com.au
    Hello,

    Where is the option to sort items by name, price and so on......? I can't find it.... Or there isn't one?
  10. Like
    hasher22 got a reaction from EarvinChong in Where's the product "sort by" option?   
    I am assuming there isn't one based on no replies? Is there a plugin or anything?
  11. Like
    hasher22 got a reaction from Milton-Creative in How can I take orders without taking payment?   
    Dont think they will implement this, it's been 3 years since the first post, I switched to shopify which has COD, or you take the payment later on after the sale been made.

    Also if you think about it, why would SS implement COD or similar? They don't get any incentives, commission or payment from Stripe from customers and businesses who prefer this method.

    The work around for squarespace is offer a 100% off discount
  12. Like
    hasher22 got a reaction from goran3D in How can I take orders without taking payment?   
    Dont think they will implement this, it's been 3 years since the first post, I switched to shopify which has COD, or you take the payment later on after the sale been made.

    Also if you think about it, why would SS implement COD or similar? They don't get any incentives, commission or payment from Stripe from customers and businesses who prefer this method.

    The work around for squarespace is offer a 100% off discount
  13. Like
    hasher22 got a reaction from goran3D in How can I take orders without taking payment?   
    Bump
    I can't offer the 100% discount code because I also have other codes to offer on my products.

    The more I use squarespace, the more I am getting really fustrated on the lack of shipping, local delivery and store options. It's lacking and we're in 2022! Covid should have the squarespace team implement better options!
  14. Like
    hasher22 got a reaction from paul2009 in I switched to Shopify. Feedback from a business that sells/delivers locally.   
    I run a business that sells and delivers locally, I switched to Shopify and this is my honest feedback on why I switched.

    Please note this is NOT a diss to Squarespace (SS). Please note I am a cake maker and sell and deliver locally. This feedback will prob be useful to other business owners that sell locally too.
    I joined Squarespace in June 2021 and paid for the top plan. I will try be direct and constructive as I can without adding fluff.

    First Impressions On Who To Pick
    Squarespace
    Easy to use navigation, easy to read FAQ, alot of design options. This is why I went with SS to start my local business ventures.
    Shopify
    Quite intimidating with all the options, editing a homepage was confusing at first, editing CSS was annoying, I was overwhelmed with all the options and the user interface wasn't as nice as SS.
    Comment
    As a person starting their first online store, SS was the best choice for me as I wanted to test my online store and see how it would turn out.

    Page Speeds
    SquareSpace
    People have warned me SS servers are slow and clunky, even though I tried SS best practice on how to minimise a page's size, it was still slow to my liking
    Shopify
    Appears way faster and has apps to even further push your pages faster by pre-loading pages when a customer hovers over a link
    COD (Cash on delivery)
    Squarespace
    Does not offer COD, I assume they don't offer this because there are no fees and SS can't financially support this feature.
    Shopify
    Does which can be helpful as I got a few orders which I would not with SS.
    Apps
    Squarespace
    Lacks apps but SS does try build the apps in their platform so users don't need apps. But still lacking.
    Shopify
    The amount of Apps Shopify has is abundant and you can pretty much find anything you want for your site and for your budget. I have multiple free apps. The downfall of this, if the company or the creators of the app shut down, you are forced to find an alternative. Too many apps can slow down your site and if the apps server is down, your site can not load. For example: I had a postcode checker app and their server crashed, my website didn't load for a good 30 seconds or more...... I decided to get rid of that app and find an alternative. Apps can get costly over time if you do need paid multiple apps. But if you do your research, you can try get free apps suited to your needs
    Customisation (CSS, JAVA, HTML)
    Squarespace
    Has one section of CSS which is useful and you can see your change in real time when you enter your CSS.
    Shopify
    Can be quite difficult to navigate and locate as different themes have different names for their CSS, themes, HTML and JSS. You also have to write your code, save then in another window, wait a few seconds then refresh to see if it actually works. This is quite annoying. Also you have to duplicate your theme and make sure you don't break your site (which is fine, but fiddly)

    New Pages
    Squarespace
    Squarespace is very easy to add new pages and edit. Very easy and pleasing experience.
    Shopify
    Has the worst process in making new pages (such as a FAQ page or a contact us page), I had to install an app to make new pages and I am afraid if that app shutsdown, I will have to start from scratch from another app.

    Discounts
    Squarespace
    Customers can stack product and delivery discounts! Which is amazing....
    Shopify
    Can NOT have customers stack discounts. It's only 1 discount at a time. Additionally, only 1 automatic discount can be running which is annoying. I cannot have a free delivery automatic discount, paired with buy 2 get one at 50% off discount...... you will need to install an app and from research, all stackable discount apps you have to pay......

    Design
    Squarespace
    One of the best design platforms I have used, its easy and has alot of features to really make a dynamic, creative website
    Shopify
    Technically bound to the theme you have chosen. There are free themes, but they are really basic in terms of design. You have to pay alot of money for a unique theme and even then, it limits you. You either have to install an app or get a designer to help you which cost even more money.
    Local Delivery
    Squarespace
    Does not have a local delivery options to certain zip/postcodes and can not offer different rates based on distance.
    Shopify
    Has inbuilt local delivery where you can set rates to different areas, furthermore there are plenty of apps that enhances this feature even more!
    Price
    Squarespace
    I paid $624AUD for the top, advance commerce yearly plan with no additional adds such as the e-marketing addon
    Shopify
    I paid $470AUD for the basic yearly plan + $318AUD for adds I need, totally to $788AUD per year. Different $164AUD more than SS.
    Community
    Squarespace
    Quite small which is expected and its a shame the admins or staff do NOT monitor the forums which addresses alot of SS issues. Some forum posts can't be answered because there's only a small number of people that know the answer.
    Shopify
    The community is large and when I post of the forums, I get an answer within hours with a fix, though I had more difficult questions some people can't answer but I look elsewhere such as reddit or google.

    Overall Thoughts
    Squarespace
    I think SS is a good platform for people to show off their portfolios, digital products, services and products very minimal variants such as maybe electronics, non-custom jewellery, soaps, lotions etc......

    As I bake cakes, I need customers to have full control of customisation and SS really lacks a user friendly interface for this. I had alot of workarounds and agreements a customer should tick. With Shopify, they dont need to tick an agreement because the interface was straight forward.

    SS to me is like a gated community where SS tries to control the user (you, the business owner) in their way of thinking, doing and seeing. You can confined by SS rules and design and there's no room to think outside the box.
    Shopify
    Vastly caters to e-commerce business owners, alot of apps, customisation and help when needed. It's quite open source where a user can see help and implement their ideas.

    Businesses that sell locally and businesses that has products that can be fully customisable as there are apps to further expand on your products should use Shopify not SS as it offers COD and local delivery options.

    If you guys like to see the difference between my SS and Shopify stores, here it is, I linked a cake product and you can go through the buying process on both and you can be the judge on which has the better buying process for a customer:

    Enter Postcode 2000 which is part of the buying process
    Squarespace:
    https://onyxhive.squarespace.com/cakes/p/cosmos
    Shopify:
    https://www.onyxhive.com.au/products/cosmos
  15. Like
    hasher22 reacted to Melisssa in How do you deal with partially fulfilled orders?   
    There still isn't a solution for this? Come now Squarespace!
  16. Like
    hasher22 reacted to sruss76 in How do you deal with partially fulfilled orders?   
    this is a gross limitation of Squarespace. you can't even mark an order as partially fulfilled, something you're able to do in other e-commerce platforms. i really wish Squarespace will get their act together and make their Commerce plans more up to par with other e-commerce platforms. i read the other day they just raised $600 million -- wish they'd put even a small fraction of that into fixing a lot of what's lacking in the Commerce plans: manual order creation, partial fulfillment, ability to delete customer accounts ourselves, manual gift card creation, better discounting, pick-up/cash on delivery option, bundling, item-specific tax, fixing the subscription feature, and a host of other essential features that so many have been asking for here on the forums but have gone largely ignored for years despite logging feature requests.
  17. Like
    hasher22 reacted to theclosetexperience in Afterpay/Stripe Payment went into "uncaptured"   
    No luck with Squarespace getting the issue fixed... I have decided that I am moving my site to another platform; more than likely Shopify. Squarespace claim the user can't use an in-app browser like IG, TIK TOK, etc to use Afterpay. I found a Shopify boutique via IG and I clicked on the boutique picture it took me to the website via IG and I was able to check out using Afterpay with no issues. I received my email confirmations from Afterpay as well as the boutique I ordered from with my details... I truly believe it is a SQUARESPACE GLITCH that is causing the failed payments. I am over it!!!
  18. Like
    hasher22 reacted to LauraBrim in Afterpay/Stripe Payment went into "uncaptured"   
    Thanks for posting about this. This has just happened to me tonight as well. If it wasn't for the above comments I would have been even more confused than I already am. This issue makes a business owner look very unprofessional! How embarrassing. 
    Site URL: cuddledincloth.com.au 
  19. Like
    hasher22 reacted to lucasnewyork in markdown line break   
    In order to create a single line break in markdown, at the end of the first line add two spaces and then a manual return.
     
    In order to create a double line break in markdown, at the end of the first line add two manual returns.
  20. Like
    hasher22 reacted to jjnj in Required Terms & Conditions acceptance   
    This is another unfortunate example of things that are problematic and/or not logical about Squarespace commerce. My client wants her customers to agree to terms in order to complete the purchase. I was only able to add a required yes/no to the agreement at checkout, but if someone clicks "no," they can still check out.
    Also, the store policies are not visible at checkout until *after* a person puts in their payment information. They  need to be visible on the checkout page at all times, especially because the links to those things from the actual website (i.e., in the footer) are not accessible from the checkout page.
    I've read many recommendations that if you are planning a larger store, definitely don't use Squarespace. But I've so far only worked on sites with very limited offerings, and I'm still always stumbling onto needed features that are absent or deeply flawed. 
     
     
  21. Like
    hasher22 reacted to Danielbarrett85 in Setting shipping costs to individual post code UK( Zip Code US)   
    Hi there, my names Dan from the UK. I have moved to Square space from Wix, I was told Square space was great for building my vinyl store. I have to say it was, until it came to the Shipping and none UK friendly settings. I would thought that a UK shipping option would be added to make it more user friendly. I am finding the shipping settings rather limited and  and its making workflow harder.  I would like to see auto shipping for uk added.
  22. Like
    hasher22 reacted to Beth_King in Setting shipping costs to individual post code UK( Zip Code US)   
    I am so disappointed and so is my client. Didn't know it applied to US and Canada only until it was too late. Already someone outside the free local shipping zone has bought a product and there's no way for them to return to pay just shipping. It makes the Squarespace eCommerce platform a poor solution for the UK. Needs automated shipping based on postcode as standard. I really hope Squarespace resolve the issue fast. https://booyavitality.co.uk We will probably have to revert to a third party like Ecwid which effects the user experience and SEO. Come on Squarespace!
  23. Love
    hasher22 reacted to CoorlasArchitecture in Slideshow - Swipe or flick through/Horizontal scrolling   
    Curious if this is still the best way to implement swiping for mobile galleries. Hard to believe a top website editor like squarespace does not have this feature built into their web designs and it's almost 2022...
  24. Like
    hasher22 reacted to helloVlad in Add a product add-on (at extra cost) at checkout   
    @jessone no more summary blocks in the checkout custom form. Squarespace doesn't want us making money
  25. Like
    hasher22 reacted to MJW in Please add iDeal as a payment method   
    I find it interesting that iDEAL isn't integrated in already since Commerce is meant to be suitable for a Dutch audience, yet doesn't allow us to use the most frequently used payment option in the Netherlands. Most Dutch people cannot pay with their cards using the standard process... Messaged customer support but it probably isn't on the top of developers to do list.
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.