Jump to content

Ross_Crowdpurr

Member
  • Posts

    1
  • Joined

  • Last visited

Everything posted by Ross_Crowdpurr

  1. I run a virtual audience engagement platform (www.crowdpurr.com) that allows you to connect any domain directly to our servers using a CNAME record on www. But it also requires a redirect of the naked/root domain to the www subdomain so participants can simply type in somedomain.com. I was also unable to complete this for a customer using domains purchased and managed by Square space. It seems their domains are supposed to automatically/natively redirect to www. They do this in some cases on some browsers, but not all (e.g. MS Edge, Safari). I reached out to customer support (see attachment) and they said Square space doesn't currently allow you to do this and/or the logic in their DNS UI prevents you from doing this. Which is a bummer because every other domain provider I've used allows this (and I've used almost all of them). For now, we're telling our customers to use the above http://wwwizer.com/naked-domain-redirect redirect utility that does work as expected. Square space Gods... please fix this.
×
×
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.