hey folks,
i'm quite angry to find this out right . this still not has been resolved?
so correct me if i'm wrong: squarespace expects us the sellers to contact customers 1 by 1 to cancel their subscription and then re subscriber again to apply price increase? which world are you guys living in? this is bizarre!
we might have to find ways to take legal actions against on this matter as it seems we will probably loose half of our subscribers / money if we ask them to cancel and resubscribe.
terrible customer care and failed product service.