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Everything posted by jmoret

  1. I have run into another unexpected problem with the Local Pickup option: Even though our store is set up to only ship within the USA, a person in the UK was able to successfully purchase an item by -allegedly-choosing PICKUP by mistake. Long story short, since we don't ship to the UK, we now have to issue a refund and pay the Stripe 2.9% + transaction fee (which we're discounting from the refund, by the way). Since we know some people just don't read when making an online purchase, how can we avoid this from happening again? There needs to be some kind of block or confirmation box to alert the customer of the option they are choosing. I also vote for the addition of a map or a map link to the Pickup option, since (again) people don't read and it already happened where a customer realizer after the fact the the shop was 'too far'.
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