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dovely

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Everything posted by dovely

  1. Hi @tuanphan we noticed that the video banner works in google chrome but not in Safari. In Safari we just see a video bar, is there a way to make this auto play in the Safari as well? Let us know. Any advice would be super helpful. Thank you! https://www.artoftileandstone.com/
  2. Hi @tuanphan I came across this thread and thought you might be able to help us with a similar issue. At the website below: https://llama-cricket-rhgy.squarespace.com/shop/p/tiled-leather-pillow password: Doves2021! The number of related products defaults to 5 making the last one go to the bottom row. Is there a way to adjust this so that all five fit on one row or only display 4? Let us know. Thank you!
  3. Hi @tuanphan I wonder if you'd be able to help us figure this one out. We are trying to hide the top section on this page and have tried similar code mentioned above with no success. Any insight you have would be greatly appreciated. Thank you!
  4. @tuanphan and everyone else on this thread I was able to find this code below from this site. https://createyouronlinepresence.com/blog/2018/5/14/improve-loading-experience-when-using-a-background-video-on-squarespace This is the closest thing to a solution I've been able to find - I tried it but it didn't work, but I am also wondering if I did not implement it correctly. @tuanphan if you have a moment to check this out would you let us know? Thank you so much! <script type="text/javascript"> (function(){ // Custom script to load the fallback image of a video in the background while loading var startObserver = function(sqsVideoEl){ var MutationObserver = window.MutationObserver || window.WebKitMutationObserver || window.MozMutationObserver; if (!MutationObserver){ return; } var getPlayerElement = function () { // the element changes from div to iframe during runtime, id is the same though. return sqsVideoEl.querySelector('#player'); } var fallbackImageElement = sqsVideoEl.querySelector('.custom-fallback-image'); var isVideoReady = function(){ return sqsVideoEl.querySelector('#player.ready'); } var observer = new MutationObserver(function(mutations) { mutations.forEach(function(mutation) { if (isVideoReady()) { observer.disconnect(); getPlayerElement().style.opacity = 1.0; fallbackImageElement.style.display = "none"; } }); }); var isIframeLoaded = function (){ if (!sqsVideoEl.querySelector('iframe#player')) { setTimeout(isIframeLoaded, 150) } else { observer.observe(getPlayerElement(), { attributes : true }); } } if(!isVideoReady()){ getPlayerElement().style.opacity = 0.0; fallbackImageElement.style.opacity = 1.0; fallbackImageElement.style.display = "block"; isIframeLoaded(); } } var init = function(){ // As there can be multiple background video's on a single page we do this for all of them in a loop. var items = document.getElementsByClassName('sqs-video-background'); var items_len = items.length; for (var i = 0; i < items_len; i++) { var el = items[i]; startObserver(el); } } try{ init(); }catch(err){ if (console && console.error){ console.error('Error while trying to load fallback images by default (manual code injection script in Settings > Advanced):', err); } } })() </script>
  5. Hi @tuanphan We have a cover video that welcomes people to our site. Like everyone else on this thread the cover image starts the video but once the video actually starts it's blurry for a little while. Do you know a work around for this by chance? The link for the new site is below. Any insight would be greatly appreciated. Thank you. https://www.artoftileandstone.com/
  6. Hi @tuanphan we are experiencing a similar issue on our site as well. Could you help us figure out a way to change the logo on the individual product pages of our shop? https://coyote-bagpipe-yyjt.squarespace.com/shop/ferb6jya7878ba7-ejszk-msxa2-rgdj3-zb48c-z2b53-el68s-n997b-eka39 The password to view is Doves2021! Let me know if you have any questions. Thank you!
  7. Oh perfect, that worked great! Thank you so much @tuanphan 🙂
  8. Sorry about that @tuanphan https://www.jenniferstonerinteriors.com/contact here you go.
  9. Hi @tuanphan we have a site using the accordion code and we were hoping you could help us figure out how to make the labels not so big? The accordion is located at the link below. https://www.jenniferstonerinteriors.com/contact-2 Let me know if you have any questions. Thank you!
  10. @tuanphan it is on the about page. Let me know if you have any other questions. Thank you!
  11. Hi there @tuanphan we were actually able to fix the custom fonts in the site mentioned above. But now we are needing help with the line breaks happening within the copy. Can you help us prevent this from happening like the screenshot? Let me know if you need anything from me. Thank you. Our access password is Doves2021! Thanks again!
  12. @tuanphan I am having a similar problem to the one mentioned above, where the custom font wont apply. https://carnation-cinnamon-brt4.squarespace.com/ The H2 strong font has been changed and is displaying on the home page (link above) but not the about page (link below). https://carnation-cinnamon-brt4.squarespace.com/about I have added the section ids in the CSS from the about page to be changed but for some reason the change will not take. Can you take a look whenever you have a chance please? I am also trying to adjust the font size of the h2 on the home page on mobile, but for some reason it wont take. If you could take a look here as well that would be amazing! Thank you so much.
  13. That worked perfectly! Thank you so so much @tuanphan!
  14. @tuanphan we have the business plan currently. Thank you in advance!
  15. I have a similar question to the one mentioned above, but instead of translating I would just like to change "OLDER" to "PREVIOUS" @tuanphan could you take a look please? Below is the link to the site and the password is Doves2021!. https://carnation-cinnamon-brt4.squarespace.com/blog Thank you!
  16. @tuanphan Do you happen know how to fix the date formatting in the blog for the site link below? I appreciate your help. Thank you! https://www.ristudiodallas.com/a-rendered-interior/spring-maintenance-tips-for-your-home
  17. Hi @tuanphan Just checking to see if the above question was solved or not. We are having a similar situation where we have a summary slider with hero images and it would be awesome if the images didn't go to a blank post page. Also, the site is working beautifully when I am previewing it with the edit but in a private window and on mobile the "slider" is supposed to be formatted to scroll from left to right but right now its showing all of the slides from top to bottom. Could you take a look if you have a moment? Thank you in advance. The site link is: https://carnation-cinnamon-brt4.squarespace.com/home and password is: Doves2021!
  18. @tuanphan You nailed it (sorry for the confusion on my part). LOOKS GREAT! Thank you 🙂
  19. @tuanphanThank you for your help. I tried the code you mentioned above and it hides the navigation on desktop but not the site logo and I see both the navigation and the logo on mobile. Is there a way to make it hidden there as well? Appreciate your time and help!
  20. @tuanphan You've helped us so much with previous sites. I am also in the brine template and using the code below but it's not working for some reason. Can you take a look for us please? Thank you so much. The link for this page is below as well. 🙂 body#collection-609d2c7ba07aef53b13b14fa nav.Header-nav.Header-nav--primary { display: none; } https://pineapple-chartreuse-es5k.squarespace.com/linktree-page
  21. @tuanphanOh my gosh thank you so much. These are working beautifully!
  22. @tuanphan yes please that would be great as well. Thank you!
  23. @tuanphanit is Doves2021! Let me know if you have any other questions. Thank you!
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