Alejoca
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I don't care about the feature being or not available, the problem is SS showing something that is not supported! Either they support it, either they do something about it. It's simple.
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So I came in contact with SS regarding this, and they literally said "To clarify, it is not possible to disable or enable this setting from Squarespace's end since it is not part of our integration with PayPal and not a feature we support." So in other words, they won't do anything, PayPal won't do anything, and the merchant is the big loser here.
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Exactly the same thing is happening here! I have no idea what to do - client complaining about his payment split in 4, being on hold in PayPal, and the order doesn't exist in my SS (not even in Pending) - did you manage to solve this?
