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Everything posted by CheshireGarden

  1. I suggest that you double-check that the products are indeed set as services. When I have services in my store, the customer is not asked for shipping options (if there are only services in the cart). As an experiment, you might try creating a flat-rate shipping type and see if the customer gets offered that.
  2. To the extent that I still have the issue, yes. Do you have suggestions?
  3. The way I did it was to have a separate "Store" page for each category, then I hid the "All" page. This might not work well if you have a lot of categories, or nested categories. See https://www.cheshiregarden.com/
  4. I don't think Squarespace has such a feature. You would use some separate mechanism to pay your sellers.
  5. Having done this just today - when you add the CNAME records, Stripe puts a dot at the end of the value. Remove that, so that the values all end with "stripe.com" Also, for TXT records where Stripe just shows your domain name, type an @.
  6. Scroll to the bottom of that page. You'll see a spot to add your own records: Click that A dropdown and select TXT Put the Name where the @ shows, and the Value where Text shows. Click Add. Now change the dropdown to CNAME Put Name where the www. shows - do not include your domain name, so if it says to use something.example.com, you type in just "something" (no quotes). Put the value in the "Enter alias data" field and click Add. One confusing thing is that when you click Add, your new records may now be at the top of the list. Don't add them twice.
  7. I had an exchange about this with support as well. In addition to things I had already tried, the rep made the good suggestion to add a custom form to the product with a required checkbox saying that the customer acknowledges the item is for local pickup only. It's not a perfect solution, but it probably stops some errors. The problem I found with making a Service item is that it allows anyone, anywhere, to order a pickup item. I went back to the overweight/oversize scheme and limited the flat-rate local pickup option to this and neighboring states. Again, not perfect, but it stops someone across the country from ordering a pickup item, though it doesn't stop them if they also order a shippable item.
  8. I just ran into this today. If you look at Squarespace's page with suggested privacy notices, it says: Note the second bullet. It implies that it is possible to avoid the "analytics and performance" cookies by not acknowledging the banner (clicking on the X or OK). This does in fact seem to be the case, but you then get the cookie notice on every page you visit. Many sites give you the option of declining the second category of cookies and using the site normally, but not Squarespace. You can opt out of these cookies on a site-wide basis in Settings. The article "The cookies Squarespace uses" also says, "You can also disable collecting these cookies from visitors until they accept your cookie policy in a cookie banner." but it is unclear to me how this is done.
  9. I tried different screen sizes, the behavior persisted. I also tried a laptop, same behavior. Weird.
  10. Site URL: https://www.cheshiregarden.com/samplers Here's a weird one. In the "new" Microsoft Edge (Chromium-based) on Windows 10, when I view Samplers — Cheshire Garden the last two products are each on a row of their own (with Chef's Sampler) at the right, preceded by two blank columns. If i view the same page in Firefox, it looks normal (last two products are in left and middle columns. Any ideas? I don't have this problem on other pages.
  11. The way I did it (see www.cheshiregarden.com) is to add a "shop" page for each category and to remove the default shop page.
  12. This seemed like a great idea, but there's a catch. If the customer orders some local pickup only items AND some shippable items, intending to pick them up, then the customer is offered USPS shipping in addition to local pickup! This seems like a Squarespace bug as it's not possible to ship 100+ pounds USPS! Edit: What happens is that SQS decides the items are "oversize/overweight" and excludes them from the shipping calculations! Despite the knowledge base article on large/heavy items suggesting adding a flat rate for local pickup, it incorrectly quotes the user rates without the "heavy" item. I still think this is a bug.
  13. Similar problem, except I'm not using a carousel, just a standard product block. Reordering the products (Send to top, etc.) doesn't do anything - only the order of being added to the category. I did discover that if I remove a product from a category and re-add it, that then bumps that one to the front of the list.
  14. That's more complicated than I can help with.
  15. That is the basic design throughout. Maybe you could add some CSS to hide unnecessary text?
  16. Yes, that would be a pain, I agree. I had only about 20 products to deal with.
  17. If you are at the "Advanced Business" tier, you can select "Calculated shipping" where you enter dimensions and weight for each product. This supports US domestic shipping only.
  18. Did the technique I described, in the other thread where we discussed this, not help?
  19. Thanks - I knew about the refund thing and not refunding the fee. I was hoping there was a better way.
  20. I tried to look at your site, and while I can open the main page, any of the category pages ask me for a password and it isn't the one you gave. Check out my discussion towards the end of How to add text to a product page (squarespace.com) - no custom CSS needed. (Ignore what I wrote early in the thread.)
  21. See my discussion towards the end of How to add text to a product page (squarespace.com)
  22. I don't see why you can't do what you want. The major issue is that you can't add blocks to the default Store page, but you can create your own with any of the content you want. You'll have to remove all your existing products and then delete the existing "merch" page. Now create a new page and select Store (not Category). There are two layouts you can choose from, but all of the blocks can be removed and you can add new ones with the content you want. Now add your products to this page.
  23. PayPal offers "sandbox" accounts, allowing you to test the entire purchase flow without actually paying anything. In the PayPal Developer Center, one creates both a personal and a business sandbox account - the business account is to be used by the store and the personal account you use when testing a purchase. Great. But when I try to "Connect" to PayPal using the business sandbox account, it doesn't recognize it as existing and thinks I am creating a new account. Is there some trick I am missing here? I am a bit astonished not to have found another thread here on the topic.
  24. Solved. The products "belonged" to a disabled Store page, part of my attempt to not use the standard Store page but add pages with my own content. It turns out there's a better way to do this - multiple Store pages.
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