justandyv

I  am furious at squarespace about this. I would have never spent all this money and all this time building a site if I knew about this tax situation. The support team won't even tell you if the site you made on their platform is legal. This is my first attempt with an online store and they won't explain what I need to do for taxes in NC per their terms and conditions. Told me to hire a tax advisor or lawyer. So I'm beyond lost and they refuse to help. I'm in the process of canceling my account and moving my domain. I don't want to wait weeks to maybe have a solution right before the holidays.

I  am furious at squarespace about this. I would have never spent all this money and all this time building a site if I knew about this tax situation. The support team won't even tell you if the site you made on their platform is legal. This is my first attempt with an online store and they won't explain what I need to do for taxes in NC per their terms and conditions. Told me to hire a tax advisor or lawyer. So I'm beyond lost and they refuse to help. I'm in the process of canceling my account and moving my domain. I don't want to wait weeks to maybe have a solution right before the holidays.

I  am furious at squarespace about this. I would have never spent all this money and all this time building a site if I knew about this tax situation. The support team won't even tell you if the site you made on their platform is legal. This is my first attempt with an online store and they won't explain what I need to do for taxes in NC per their terms and conditions. Told me to hire a tax advisor or lawyer. So I'm beyond lost and they refuse to help. I'm in the process of canceling my account and moving my domain. I don't want to wait weeks to maybe have a solution right before the holidays.

I  am furious at squarespace about this. I would have never spent all this money and all this time building a site if I knew about this tax situation. The support team won't even tell you if the site you made on their platform is legal. This is my first attempt with an online store and they won't explain what I need to do for taxes in NC per their terms and conditions. Told me to hire a tax advisor or lawyer. So I'm beyond lost and they refuse to help. I'm in the process of canceling my account and moving my domain. I don't want to wait weeks to maybe have a solution right before the holidays.

I  am furious at squarespace about this. I would have never spent all this money and all this time building a site if I knew about this tax situation. The support team won't even tell you if the site you made on their platform is legal. This is my first attempt with an online store and they won't explain what I need to do for taxes in NC per their terms and conditions. Told me to hire a tax advisor or lawyer. So I'm beyond lost and they refuse to help. I'm in the process of canceling my account and moving my domain. I don't want to wait weeks to maybe have a solution right before the holidays.

I  am furious at squarespace about this. I would have never spent all this money and all this time building a site if I knew about this tax situation. The support team won't even tell you if the site you made on their platform is legal. This is my first attempt with an online store and they won't explain what I need to do for taxes in NC per their terms and conditions. Told me to hire a tax advisor or lawyer. So I'm beyond lost and they refuse to help. I'm in the process of canceling my account and moving my domain. I don't want to wait weeks to maybe have a solution right before the holidays.

I  am furious at squarespace about this. I would have never spent all this money and all this time building a site if I knew about this tax situation. The support team won't even tell you if the site you made on their platform is legal. This is my first attempt with an online store and they won't explain what I need to do for taxes in NC per their terms and conditions. Told me to hire a tax advisor or lawyer. So I'm beyond lost and they refuse to help. I'm in the process of canceling my account and moving my domain. I don't want to wait weeks to maybe have a solution right before the holidays.

If it helps, I wrote a guide that explains how to use Shopify Buy Buttons on Squarespace. We've done this many times! We also sell a low cost extension that makes it easy to position the Shopify Buy Button and to hide the Squarespace cart features. You'll find details in the guide.
If you have 300 products I don’t recommend this approach as you will need to manually add 300 buy buttons to Squarespace. It would be easier to manage all your e-commerce on the Shopify platform. 

I have spoken to TaxJar about a week ago and they told me they are about to release an integration for Squarespace that would solve this problem. They said they are weeks away from it. For know, my problem is fixed because Illinois where I am based is an origin-based sales tax state, meaning I charge my local tax rate to everyone in the state of Illinois. Once we start getting more sales out of state and start having economic nexus in other states, then we will either have to get that TaxJar integration or move to a different platform (likely the latter, as I have learned Squarespace disappoints in many other aspects of e-commerce).
So my current fix to avoid having to add thousands of zips was adding Illinois as the state I collect taxes in and setting the state sales tax rate amount as my combined (state + local) sales tax rate.
Hope this helps.

I ended up just leaving SquareSpace to Shopify because of this. I am really bummed because the website builder is so much easier and cleaner looking, but it’s an absolute deal breaker to not have this done automatically. We shouldn’t need a plug-in for taxes. If they want to be an actual e-commerce platform they have to figure this out. I tried working w TaxJar - they’re really nice, but it didn’t work yet and I don’t have time to wait it out.