Deez

Site URL: https://onyxhive.com.au
I have submitted feedback to Squarespace as SS needs to implement area or postcode shipping rates. I am in Australia and I need flexibility to deliver my products within a distance or postcode with custom shipping rates automatically.
For example:
Shipping within 5km is free
Shipping within 5-10km is 10 dollars
Shipping 10km+ is 15 dollars.
OR
The user (me) manually puts in the postcodes in the back end and the delivery postcode or address the customer enters will determine the shipping price automatically upon checkout.
So if I enter postcodes 2000 through to 2050 and a customer enters their delivery address as 2001, then shipping will be X dollars.
I don't understand why this isn't implement yet, this is costing me alot of sales and I have seen similar threads too.

Please implement this. I have seen smaller hosting websites that has this feature and it's a godsend feature. For a massive platform such as SS, I dont understand why they only implement such limited shipping features.

It's disappointing that there's no movement on this issue. Our store accepts credit cards but some longtime customers prefer to send us a check. Telling them to use a discount code is beyond hokey. The Wishlist plugin doesn't help me because we DO take payments online as well.
 

This entire string reminds me of the old saying. If a tree falls in the woods and nobody is around, does it make any noise? Except we are the tree and SS is the sound.
CAN YOU HEAR US!!!
Please fix this issue

Hey there, 
Similarly to everyone in this thread, we are a chocolate wholesaler wanting to receive orders and charge customers later.  We sell retail that can be processed and charged immediately, but our problem currently is with the wholesale side of our business (these are two seperate stores on our site). We cannot use Squarespace in any capacity to properly calculate shipping to distributors because we cannot factor in cooling. If we could mark up each store's shipping differently, I don't think we would have this problem, but one shipping markup across the whole site doesn't make sense.
That being said, we would love to still let our wholesale customers place their orders through the site like anyone else; however, we don't want to charge them at the time they submit or without correct shipping charges.  What we need is to receive their order almost like a form, while still having the products, details, and options interactive in the Wholesale "store." 
If we could use a button at checkout only for the Wholesale store where customer orders are sent to us but we then call them to process payments with shipping, when they do ship, that would be amazing. I feel this is really common for many wholesalers, large or small - is there a solution? 
If we list the products as a gallery and include a form below, this obviously takes a lot of clicks, isn't any easier than calling us directly, and requires customers to type out their large orders, which could easily include errors. We'd love for them to still have a "cart" but pay later through us. 
Is there an integration where we can use a less-limited cart than what Squarespace currently offers?
Thanks so much!! Been really struggling with this issue
-Laura at Maggie Lyon

My clients need a Wishlist & Checkout option. This is normal for a good online shopping experience, especially for 'considered' purchases - clients want this as their customers expect it. PLEASE Squarespace add this to your ecommerce offering - its getting embarrassing at best or deal breaker at worst. Or can one of you amazing coders out there create an add on if it's possible? We'd buy it! 

THIS IS EXTREMELY FRUSTRATING.

Squarespace makes it pretty impossible to set up a checkout process  for offline payments, unless you like imperfect workarounds. Either Squarespace is simply unaware of such a need (seems unlikely) or their business model is beholden to the payment processors (they probably get a cut off the transaction back from the processor) - the suppression of such a basic feature is otherwise inexplicable.
I am venting my frustration here, because I like Squarespace, and would like them to fix this. In comparison -
Ecwid - extremely easy to use, great features set, design ethos - Soviet housing block utilitarian;
Shopify - works well except for the usurious toll they take on every transaction, including offline
WordPress/WooCommerce - the Rube Goldberg site builder with a Dewey Decimal System inspired admin dashboard
Why do I like Squarespace - in one word - design. Simple to use admin dashboard that does not hurt my eye or sensitivities, as well as outstanding website design. Where does Squarespace fall short - basic features critical to commerce such as offline checkout (and other finer customisation details, but lets stick to offline checkout today).
CURRENT WORKAROUNDS FOR OFFLINE CHECKOUT
- Create a 100% Discount Code so customers can checkout without a card. Issue - you are literally offering the customer a 100% discount since you can't even change the words (automatic description "Save 100% on any order" appears at checkout and in order conf email)
- Wishlist extension . Issue - the faq says this substitutes the checkout process, i.e., you cannot have some customers adding to Wishlist and others checking out with carded payments. This solution would be great for those whose entire business is offline but for others who have a mixed customer base (some with credit cards, some debit cards, some paying through bank transfers, others at store) this does not seem to be the solution
- Square for Offline - this is not available outside the USA! It is 2020, and the rest of the world is not so shabby as to be ignored

Squarespace should rightly be proud about its design, and its Values , one of which is Simplify.  Surely offering a simple solution to add Offline checkout is possible and long overdue? Anthony Casalena, are you listening, because no one else at Squarespace apparently is.