mockae

Alright, guys. I found the solution.

First, delete your current overall image.
On the main menu (left) Go to:

Design > Social Sharing > [ . . . ] (three dots) > Remove

Save

Now go back to to the root of the main menu.
Click on "Asset Library"
Find the image you had previously uploaded, click [ . . . ] and Delete it.
 
Go back to to the root of the main menu.
Click on "Pages"
When you hover your cursor over the Home page, you will see a cog icon. Click on it.
Go to Social Sharing.
Delete whatever is in there. It will probably not display because you already deleted from the Asset Library.
 
Now upload your new image.
 
Send the link to your website to yourself on iMessage just to make sure.
 
You should be good.
 
Cheers!
 
 

We also take customer orders over the phone and enter the info for them. When we mis-type a customer's name, we have to live with it - why risk getting an entire order cancelled by having them re-do the order?  There should be some over-ride ability to change an order.

If Squarespace doesn't allow you to set discount based on quantity, or bundles, the least they can do is allow people to edit the invoice manually to reflect the discounted price...

I'm not able to find a way to manually modify a customer order after it's been placed like a wrong ship-to address or a quantity update or they changed their mind and want to remove a product and replace it with something else.Do they have to submit an entirely new order and have this first one canceled?Any help?thanks

I'm also looking for a solution here for a client's new website - many other platforms offer customisable/branded packing slips etc. Dissapointing that this isn't an option with Squarespace, or to edit the invoice/receipt page. Can anyone recommend the best extension to use here? 🙏 Thanks

How do we make this happen? It feels like such a simple thing...come on Squarespace!

Still no solution to change the logo of the printed orders?
I'm the one for whom the site logo is white ... no luck for me.

It would be so great to be able to customise the printed packing slip to match the customer emails. 

If we have the ability to customise the order emails to match our site and branding there must be a quick way for Squarespace to implement this, surely?

It's absurd that order printouts can't be edited. My order printouts are displaying my OLD business name and  address.
Squarespace promotes itself as easily customisable, yet this is a major deficiency.
Does anyone have a workaround? On my Shopify store, I've edited the order invoice so that I can print it on an A4 sheet, fold it twice and put it in a 'document enclosed' envelope with the customer address showing. So it is both an invoice and shipping label.
How do people look professional when shipping Squarespace orders? What am I missing?

I have the same issue.
It's important that the printed order confirmations I send with my orders have my logo included. 
Eager for Squarespace to resolve this.