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itzmemikeyd

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  1. I don't know if this suits anybody else, but this is how I got around it. It aint pretty - in fact it only works because we have a limited number of regular customers that pick up so they don't mind having to add the extra product. We offer free delivery on orders of £25 and over. As SquareSpace doesn't cope well with this, we put the weight of our product to be equal to the price. This works for us because we don't need the weight for other purposes and if we did we'd handle it separately. By matching the weight to price if somebody buys £25 worth of goods they also buy 25kg of goods and free delivery kicks in. To make pick up work I added a product called "Local Collection". This products is £0.00 and weighs 25kg. The customer who picks up their goods adds this item to their cart. They can now spend £10 but their goods will weigh over 25kg. As I said, it is clunky. It works for us, but it depends on your business model to a large extent. I've requested SquareSpace sort this issue. If they don't I will look at other providers in the future because this weakness in their system reflects an unwillingness to meet customer needs.
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