LRKR

Squarespace has a booking option. They acquired Acuity to offer better solutions. I don't use the feature often in my business but it seems to integrate well with your other standard online calendars.

On 10/26/2020 at 1:07 AM, terentyev said:

I’m also interested in it. I need the customer to choose himself whether he wants a service (which is a manually adjusted digital file, thus cannot come with a download link, and thus no shipping fees) or a printed product (with shipping fees), or both at the same time (with shipping fees). What shall be done to make it possible?

I haven't sold services yet so I'm not sure, but it certainly looks like you cannot bundle them with physical or digital products.

I set up a physical product and mentioned in the description that any purchase of said product would entitle the buyer to a digital download of a new album. As soon as someone purchases, they get an automated email with a free download code. I just set up an automated email using Squarespace's email campaign tools and it seems to be working.

The biggest drawback of this is that it adds annoying extra steps for the buyer.

It would be great if there was a payment completion page that included a place for direct downloads of content. Like, have a photo of the physical product on the left with an order confirmation number, and a message that says, "Thanks for your purchase! Your order will ship out soon. In the meantime, click the link for your instant digital download."

On 10/16/2020 at 5:15 AM, SusanaR said:

@LRKR If your customers won't need to pay for the digital product that you'd like to "attach" to the physical product and so you can have the process of sending the digital product automated, you might want to have a look into using Email Campaigns and setting up an automated campaign. As a note, Automated campaigns are available on some Email Campaigns plans. Check out this Squarespace help article for more details:

Sending automated campaigns

For any further questions you might have, please reach out to Squarespace Customer Support for personalized support. 

thank you! I went ahead and set up an automated email with a free download code. This method adds additional steps that do not streamline the purchase process, but it definitely helps! I appreciate your assistance.

I need this functionality, too. Just had a sale where I had to manually send the digital portion of the bundle, which doesn't work at scale. Any updates here, @srodrigues ? Thanks!