AdamMichael

Anyone? Anyone ever figure out how to add subtitle text to the simple grid layout? Squarespace team? Is this something squarespace can help address? It's mindblowing how hard it is to accomplish simple things in squarespace. The fact that this isn't something native to the platform is weird. Many sites use subtitles on image thumbs.

So to clarify, we are using squarespace for its ease of use and quick turnkey solutions, and then finding advanced coding hacks to get it to do things that are standard in most other content management systems?

I'm having the same issue. Here's what's most concerning about this; when i reported the issue and tried to troubleshoot it, the customer service rep straight up lied to me and said "we've not heard of this issue from any other users". It's literally on their forum and they are saying they've not heard of it? I've had this issue on 3 different devices - a MACbook pro, mac desktop, and a pc dell laptop. I've tried every browser possible. It will work for a little while, but then i'll run into this issue randomly. They tried to tell me that it's possibly becuase i had custom code (i had literally one line of custom code for smooth scroll class). I removed that. Then they said it may be becuase i've been working on the project for a while without saving. Well, i saved much more frequently and then had it happen anyway. I am down to a super stripped down version of firefox, no plugins, nothing going on, not using any other software on my computer and this is still happening.