jtherieau

After troubleshooting any possible browser or router caching issues—clearing my browser cache of everything and restarting my router—we determined that it's not either of those.
Next, when I tested on my desktop system (not a laptop touch-screen), the issue was gone and I was able to rearrange my form fields. So the issue seems to be specific to my laptop (HP touchscreen) and cellphone (Android). 
Per Customer Support:
(1:27:20 PM) John: We also have an ongoing issue with hybrid computers like your Laptop that results in not being able to consistently edit your site. Thank you for reporting this to us...This issue could be related to an outdated cache in the router but I strongly believe is due to our ongoing issue. I linked this case to the ongoing issue so our Engineers can use it to implement a fix.
In the electronics world, anything that is a combination of analog and digital technology is a hybrid. For example: D-A and A-D converters, some microprocessors, most telecom devises, and if you stretch it, certainly digital microphones, some headsets, cell phones and all laptops, PCs, iPads and the like. --Quora.com

I don't have those dots either, nor the "Edit" button in the top-right corner.
Custom CSS is empty. Chrome is up to date. Version 121.0.6167.185 (official Build) (64-bit) I have cleared browsing history, cookies, and cached images and files. Here is what I see in Chrome on my laptop.

 
And the same page using Chrome on my phone.

 

After troubleshooting any possible browser or router caching issues—clearing my browser cache of everything and restarting my router—we determined that it's not either of those.
Next, when I tested on my desktop system (not a laptop touch-screen), the issue was gone and I was able to rearrange my form fields. So the issue seems to be specific to my laptop (HP touchscreen) and cellphone (Android). 
Per Customer Support:
(1:27:20 PM) John: We also have an ongoing issue with hybrid computers like your Laptop that results in not being able to consistently edit your site. Thank you for reporting this to us...This issue could be related to an outdated cache in the router but I strongly believe is due to our ongoing issue. I linked this case to the ongoing issue so our Engineers can use it to implement a fix.
In the electronics world, anything that is a combination of analog and digital technology is a hybrid. For example: D-A and A-D converters, some microprocessors, most telecom devises, and if you stretch it, certainly digital microphones, some headsets, cell phones and all laptops, PCs, iPads and the like. --Quora.com

Thank you so much! I got out my old mac and was able to do it on there. 

After troubleshooting any possible browser or router caching issues—clearing my browser cache of everything and restarting my router—we determined that it's not either of those.
Next, when I tested on my desktop system (not a laptop touch-screen), the issue was gone and I was able to rearrange my form fields. So the issue seems to be specific to my laptop (HP touchscreen) and cellphone (Android). 
Per Customer Support:
(1:27:20 PM) John: We also have an ongoing issue with hybrid computers like your Laptop that results in not being able to consistently edit your site. Thank you for reporting this to us...This issue could be related to an outdated cache in the router but I strongly believe is due to our ongoing issue. I linked this case to the ongoing issue so our Engineers can use it to implement a fix.
In the electronics world, anything that is a combination of analog and digital technology is a hybrid. For example: D-A and A-D converters, some microprocessors, most telecom devises, and if you stretch it, certainly digital microphones, some headsets, cell phones and all laptops, PCs, iPads and the like. --Quora.com