maggielyonmarketing

We haven't launched our new site yet because we can't go live on the Wholesale and Retail stores without offering correct shipping costs or removing the payment option from the Wholesale store. It's keeping us from going public. We sometimes do 15K in orders a day, so everything has to run smoothly from the get-go. The password protected site is maggielyon.squarespace.com

Hey there, Similarly to everyone in this thread, we are a chocolate wholesaler wanting to receive orders and charge customers later. We sell retail that can be processed and charged immediately, but our problem currently is with the wholesale side of our business (these are two seperate stores on our site). We cannot use Squarespace in any capacity to properly calculate shipping to distributors because we cannot factor in cooling. If we could mark up each store's shipping differently, I don't think we would have this problem, but one shipping markup across the whole site doesn't make sense. That being said, we would love to still let our wholesale customers place their orders through the site like anyone else; however, we don't want to charge them at the time they submit or without correct shipping charges. What we need is to receive their order almost like a form, while still having the products, details, and options interactive in the Wholesale "store." If we could use a button at checkout only for the Wholesale store where customer orders are sent to us but we then call them to process payments with shipping, when they do ship, that would be amazing. I feel this is really common for many wholesalers, large or small - is there a solution? If we list the products as a gallery and include a form below, this obviously takes a lot of clicks, isn't any easier than calling us directly, and requires customers to type out their large orders, which could easily include errors. We'd love for them to still have a "cart" but pay later through us. Is there an integration where we can use a less-limited cart than what Squarespace currently offers? Thanks so much!! Been really struggling with this issue -Laura at Maggie Lyon