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Everything posted by sruss76

  1. @freelancervillepalmu - you can try contacting SQSP support and see if they can help you with it, but what you're trying to change/translate is part of the email template that we can't edit so I don't know.
  2. His screenshot is the new look for the confirmation email. And I don't see a way to switch back to the old editor. I also remember reading that sometime in January 2021, everyone will be switched to the new editor and any customization you do on the old one will not be carried over.
  3. @tuanphan - OP asked specifically if the line ""We will be in contact shortly regarding the services you have ordered." can be edited. It can't be edited...you can add extra info before or after that part, but you can't edit the Order Summary part.
  4. That part of the template can't be edited, I'm afraid.
  5. Unfortunately, I've read so many times here that SS doesn't really read the forums. If you want a feature or something, you will have to log a ticket with their customer care support. Frankly, I'm surprised SS ignores so much of what's going on in this forum because it's a HOTBED of insights as to what their customers want and need, and how they can make their platform, especially the Commerce plan, so much better. They market themselves as giving you the tools to create beautiful websites easily -- and I agree with that...my site/store is so much better than any of my previous stores BUT if y
  6. If you have a Squarespace store (Advanced Commerce), you can sell gift cards that customers can use to buy stuff that you are selling on your Squarespace store. Recipients are sent a code that they copy-paste when they are checking out from your store.
  7. Unfortunately, this doesn't seem to be possible. I just tested it a while ago by setting up automatic discounts for both Orders Over and Products by Category. Interestingly, the cart applied the automatic Products by Category discount even though the amount is a lot lower than the Orders Over automatic discount. (I think I've read that the cart will apply the larger discount but it doesn't seem to be the case...or I could be wrong and remember incorrectly.) SS discounting feature needs improvement and it's been one of the things I've been frustrated with, especially since the store pages were
  8. No, you can't change the product type. You'll need to re-create it and choose the correct product type -- Service instead of Physical.
  9. If Squarespace allows the manual creation of gift cards, it might be possible -- and you'd have to create the free gift card manually. As it is, as store owner, you can't even use gift cards as a promotional tool because you'd have to buy the gift cards from yourself -- the "solution" I was given back in May when I asked why I can't create gift cards to give away (which, IMO, was a ridiculous solution).
  10. Not sure it's possible...unless you use a different service that has that functionality. With Squarespace, customers can download files within 24 hours (and then they will have to contact you if they want to re-download) -- there doesn't seem to be a way to limit how many times they can download within that time frame.
  11. Paypal and Stripe are the only 2 payment gateways you can use in Squarespace natively. You could also look into using Shopify Buy buttons on your site.
  12. You can't edit orders. However, you can re-send the order fulfillment email to a customer's corrected email address. After you mark their order fulfilled, click on Email Notifications in the order summary then type in their correct email address in the "Resend Order Fulfilled Notification" field and hit Send.
  13. Instead of showing "Only X available" on the limited availability label, I would like it to say "Only X left", where X = a number. Is this possible using custom CSS? Thank you!
  14. great -- will do that! i added it beside the first time and didn't work, so put it on its own and that worked 😉
  15. @RCL87 - i copied the custom CSS @bangank36 gave and replaced order: 2 with opacity: 0.5; .products.collection-content-wrapper .products-flex-container .list-grid .grid-item.sold-out { opacity: 0.5; }
  16. ohh ok, got it! i was going to ask the same question as @RCL87 but saw his/her post 🙂 thank you again!
  17. how do i mark as best answer? i hit the "like" on your post, but no clue how to mark as best answer.
  18. @bangank36 - ok, it just says Version 7.1 for me. also, the custom CSS for graying out the sold out items works awesomely! thank you for that!
  19. @bangank36 - sorry to be clueless...but where do i find information about my site's template? i honestly don't remember what template i picked when i signed up for a trial in may.
  20. or you can zip up your PDFs and then your customers can unzip the files they bought.
  21. I am not sure this will work for you, but when I use Paypal buttons, I don't actually use the codes that Paypal generates for me. I instead use the link for email (it's the second tab). What I do then is use my own graphic as buttons (or just plain text "Buy Now") and use the email link. I've been able to have more than 3 Paypal Buy Now links on a page with no problem. For Squarespace, you wouldn't need to use the code block; you can just use the Text block (if you're doing text hyperlinks) or Image block (if you have your own button graphic).
  22. @bangank36 - That totally worked on my store...and it even alphabetized the sold out items! Thank you for that! Is there a custom CSS that will allow customers to see products listed in alphabetical order as well?
  23. @paul2009 - I don't expect perfection. I have been doing business online since 2000 and have plenty of experience using a variety of e-commerce platforms. So I have a pretty good idea of what features are essential and should come built-in at a price point and what features are acceptable as extensions (and therefore I can expect to pay). If I had come across your list of missing e-commerce features on Squarespace back in May, I would have gone with Shopify instead. But back in May, the 2 glaring features (for me) that were missing with the Advanced Commerce were: the ability to create or
  24. @bedeclarke - I agree that the current system is a deal breaker for anyone who has a lot of products. I honestly feel duped when I signed up back in May (and they had a 200 product limit per shop page) because I am now discovering a TON of basic/essential e-commerce features that are missing on the supposedly premium Advanced Commerce plan Squarespace offers. Its Advanced Commerce plan is basically CRIPPLED. And honestly, I think it's just plain ridiculous to shell out $300-$800 for a Squarespace expert to code something that should already come with the Advanced Commerce plan -- whether it's
  25. @ChristyVLF - Go to the product page where the duplicate product you want to move is. Find the duplicate product on the list and then click on the 3 horizontal dots beside it on the right. Choose "MOVE" then choose the page you want to move it to.
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