Khechog

Thanks but I'm not sure this would be a solution because the order confirmation email with 'pending' will have been received by the customer... it's sent out automatically as soon as the order is made. 
We need 'pending' to be removed from all the order confirmation emails - so only one confirmation email is received
Is there anything we can do to remove 'pending?' 

Email notifications are sent from Squarespace email servers. This means you don't need to concern yourself with authentication methods.
On a related issue, if you are using a custom domain for these emails you may need to configure DKIM or SPF records. See Custom email addresses and Squarespace for more info.
Did this help? Please give feedback by clicking an icon below  ⬇️

Hi - no need to reply to this one - I found the answer in a reply you gave to someone else on this site. I added: 
padding-left: 30px !important; to the first section of code you gave me.
Thank you once again 😄 Maybe there's a link where I could donate to your library project?

Put it into Code Injection > ORDER STATUS PAGE.

Hey there Rebecca!  
Here's the way I solved this: Make all your images (or any blocks you have) edge-to-edge. (24 is divisible by 4, so make each one 6 blocks wide.) Then, use the spacing adjustment to add however much gap you want between each. 
In other words... Don't use the blocks to create space between images: use the grid spacing. 
 - Haley

Yes! Thank you.  That looks great - our Education Programme Co-ordinator has signed up to receive up-dates.  That looks like it will make a huge difference to user experience on our Square Space site

I made five new pages today and spent most of the afternoon trying to drag & drop them into a folder, losing them into random folders and trying to find them again!  I hope a solution is found soon!  I'm wondering if deleting test pages and old images to try to lighten the load on our website might help?  Does anyone have any experience about this?   Mandy

Hi everyone,  I've been on SS Support live chat...  here's the situation atm 🤞
We’re currently investigating an issue with pages lagging when moving them around your Pages panel—thanks for reporting this to us. Our Engineering teams are prioritizing a fix for this as we speak. There are many variables that we test against before we release a fix, so we can’t provide an exact timeframe for a resolution. We can’t always follow up personally when a fix is released due to the volume of reports we receive for this issue. That said, these reports are crucial for us as we improve our platform. If you notice any other unusual behavior, please contact us again.

Hi everyone,  I've been on SS Support live chat...  here's the situation atm 🤞
We’re currently investigating an issue with pages lagging when moving them around your Pages panel—thanks for reporting this to us. Our Engineering teams are prioritizing a fix for this as we speak. There are many variables that we test against before we release a fix, so we can’t provide an exact timeframe for a resolution. We can’t always follow up personally when a fix is released due to the volume of reports we receive for this issue. That said, these reports are crucial for us as we improve our platform. If you notice any other unusual behavior, please contact us again.

Chatting to Squarespace support allows you to submit a requested feature, but I wouldn't expect it to be implemented quickly, if at all. It's not a bad idea, but I'd personally prefer them to simply fix the drag and drop.

Thank you!  This works beautifully... looks like we are sorted!

Yes! Thank you.  That looks great - our Education Programme Co-ordinator has signed up to receive up-dates.  That looks like it will make a huge difference to user experience on our Square Space site