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Posts posted by charliearnold

  1. haha, nearly the same rant. It's very weird. At the very least they could offer a "build account" or something like that that lets us preview, work out bugs, etc. One that lets us take as long as we want to do the transition without having to see the annoying "your 2 week trial is almost over!", then having to contact customer service to "extend the trial" which isn't even a trial account because I already subscribe to the damn service. 

    So dumb.

  2. This is a rant I hope someone at squarespace will see.

    Folks, please do better. I've used squarespace since the early days and generally enjoyed it. When 7.1 came out, I kept putting off switching over, but finally decided to give it a go. I start prepping and find out the recommended method.

    Start a trial subscription and build a new site? Really? A company with millions and millions of dollars, highest level coders, really can't come up with a better solution for their longtime customers?

    Call me crazy, but not coming up with some sort of transition tool for your current customers is completely insane. You've taught us to rely on you, let us build complex sites with large amounts of data and products, then provided absolutely nothing to help us upgrade beyond "build a new site, do some redirects, good luck..." 

    How does a company of your size not go about this in a more professional way? "Do a trial version"! oh lord. This makes weebly look more professional than squarespace. In some meeting somewhere, no one at all said, "Hey, maybe we should come up with a way to make this switch easy for our current customers"? Oh man. Really feeling rewarded for sticking with squarespace for so long.


  3. you'd do it using tags. super easy.

    I don't have time to break it all down, but google, squarespace product tags, and there will be lots of tutorials.

    alternately, you can add a product wherever you want on your site. as long as its the same product you created in your store, it will pull from the same item, inventory, etc. you're just pointing at the product from different pages.

    hope that helps

  4. hi there. after much searching, I think I've found out how to tweak just about everything on a checkout page except what I want to do, haha. I'm looking for a way to simply add a note to the checkout page saying, "All packages are sent uninsured with no signature required."

    Just a simple sentence on the page.

    Is this something I can do with a script injection?

    Thank you so much in advance. Appreciate your time.


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