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GordonF

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  1. Love
    GordonF got a reaction from iram in How to display Related Products from other product pages?   
    Strange I hit the 200 product limit on 7.1 so quite surprised when you mentioned 10,000 products. We have a craft shop so we have say a page for wool, a page for needles, another page for patterns. There are certain wool's that go with patterns and equally we need to recommend the correct needles to use. It would be great to be able to able to relate a product from a different store page rather just a random product from the same page that has no relevance. 
    For example 
    https://bicesterwools.co.uk/double-knit-patterns/stylecraft-9792
    would want 
    https://bicesterwools.co.uk/double-knit/stylecraft-highland-heather-dk?rq=highland heather
    as a related product.
    They need to be in 2 different store pages for ease of management and for customers to find exactly what they are looking for.
     
     
  2. Like
    GordonF got a reaction from paul2009 in Variant weight in grams   
    I hit the same issue and got no help from Squarespace as they seem to have a lack of understanding how much customisation a customer may require when they are designing their website. Kilograms are great if you are selling car tyres or garden furniture but if you sell craft, jewellery or any small item for that matter grams are the required measurement. All my goods are sold in grams and it looks so unprofessional that I have to display a product weight 20g as 0.02Kg. Even when I ship with Royal Mail, I enter grams as the parcel weight as I never ship anything over 2kg!
    Squarespace reminds me of what software development was like in the 1990's where a developer would design what they thought was wanted and not what the end user actually required. 
  3. Like
    GordonF got a reaction from creedon in Variant weight in grams   
    I hit the same issue and got no help from Squarespace as they seem to have a lack of understanding how much customisation a customer may require when they are designing their website. Kilograms are great if you are selling car tyres or garden furniture but if you sell craft, jewellery or any small item for that matter grams are the required measurement. All my goods are sold in grams and it looks so unprofessional that I have to display a product weight 20g as 0.02Kg. Even when I ship with Royal Mail, I enter grams as the parcel weight as I never ship anything over 2kg!
    Squarespace reminds me of what software development was like in the 1990's where a developer would design what they thought was wanted and not what the end user actually required. 
  4. Like
    GordonF got a reaction from mhardy in Variant weight in grams   
    I hit the same issue and got no help from Squarespace as they seem to have a lack of understanding how much customisation a customer may require when they are designing their website. Kilograms are great if you are selling car tyres or garden furniture but if you sell craft, jewellery or any small item for that matter grams are the required measurement. All my goods are sold in grams and it looks so unprofessional that I have to display a product weight 20g as 0.02Kg. Even when I ship with Royal Mail, I enter grams as the parcel weight as I never ship anything over 2kg!
    Squarespace reminds me of what software development was like in the 1990's where a developer would design what they thought was wanted and not what the end user actually required. 
  5. Like
    GordonF reacted to itzmemikeyd in customer shipping option display   
    I don't know if this suits anybody else, but this is how I got around it. It aint pretty - in fact it only works because we have a limited number of regular customers that pick up so they don't mind having to add the extra product.
    We offer free delivery on orders of £25 and over. As SquareSpace doesn't cope well with this, we put the weight of our product to be equal to the price. This works for us because we don't need the weight for other purposes and if we did we'd handle it separately. By matching the weight to price if somebody buys £25 worth of goods they also buy 25kg of goods and free delivery kicks in.
    To make pick up work I added a product called "Local Collection".  This products is £0.00 and weighs 25kg. The customer who picks up their goods adds this item to their cart. They can now spend £10 but their goods will weigh over 25kg.
    As I said, it is clunky. It works for us, but it depends on your business model to a large extent. I've requested SquareSpace sort this issue. If they don't I will look at other providers in the future because this weakness in their system reflects an unwillingness to meet customer needs.
  6. Like
    GordonF got a reaction from paul2009 in customer shipping option display   
    I've got the same issue and contacted support. Doesn't look like it will be fixed and just makes us look unprofessional when we have to contact customers and ask them to pay postage. This really is a fundamental issue with the platform.
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