There is indeed a Squarespace issue that stops background videos from playing on mobile.
My fix for this issue doesn't require you to do anything differently, you still paste your video URL into the background video field as normal. Here's a demo -
I think this fix will provide real value to Squarespace website owners, so I'm going to start offering it as a plugin for £40, but before I start writing instructions and setting up the product I just wanted to gauge interest. I will also be offering it to my existing Squarespace clients.
The plugin has some stipulations:
You must be using Squarespace 7.1 (but if there's enough interest I'll adapt it to work on 7.0 as well)
You must have the business plan or higher to be able to paste the custom code for this fix
You must be using a paid Vimeo account, not Youtube. Most people should be doing this anyway because Youtube videos have youtube stuff all over them resulting in a poor user experience, and a paid Vimeo account is required for background videos
On iOS there's a feature that stops autoplay videos if the device is in low-power mode.
Please let me know if you're interested, thanks!
Andrew Moore
Digital Freelancer & Squarespace Expert of 6+ years
Hi Andrew, I am interested in having the plugin for our website. Can you help me out?
Banner videos not displaying on mobile
in Mobile
Posted
Hi Andrew, I am interested in having the plugin for our website. Can you help me out?