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Astronomer

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  1. Hi I have recently migrated from Shopify to SquareSpace and I am writing this post to start a conversation about the whys and hows of this failure. If there is a direct import option, one would think that a script will reformat the CSV file to be acceptable. This is not the case. I contacted customer support and they answer was " we do not control what Shopify does", this is just an unacceptable answer. If there is an option advertised to work, we, the customers, expect it to work. The least that can happen is to post a message saying the third party service has changed things as we are working on it. I have spent days trying to figure this out to no avail. To newcomers, this will have to be done manually by changing the column headers in your Shopify exported CSV and deleting the remainder. I hope I am wrong, this is why I am starting a conversation here.
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