Squarespace needs to be notified at Customer Support by a bunch of us, it seems (one the Squarespace Admins in this thread instructed us to go to: https://support.squarespace.com/hc/en-us/requests/new?_ga=2.77568659.787890910.1594317810-1789806965.1575485542#choose-topic
Maybe if everyone does it, they'll fix it! This issue is a big one so that we can collect names and personalize the experience via emails.