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Everything posted by midwicket

  1. Hi @sienawalker, can I ask if you were able to pass through the product info from the product page into the jotform or is this not possible at all? I want to embed a jotform on the product page, and pass through the product details (Title, Price) into the jotform when the user opens the jotform. Possible?
  2. When a customer wants to remove an item while on the Checkout Page, the "Remove" link to do this (which is below the Qty) is in a very light grey, and many customers are not able to find this easily. Is it possible to highlight this "Remove" link on the Checkout Page, perhaps by changing the colour to Red? (Brine template)
  3. Khushk, try the following instructions (worked for me in adding accordion dropdown to the Additional Info section of product page)😞 https://www.kayleighnoele.com/blog/how-to-install-a-faq-dropdown-accordion-in-squarespace
  4. Hi both, the following instructions helped add an Accordion Section to the Product Page. Worked for me (I added it in the Additional Info section). https://www.kayleighnoele.com/blog/how-to-install-a-faq-dropdown-accordion-in-squarespace
  5. Hi, does anyone know how to ensure that Squarespace creates a new customer_id with every payment received when a customer checkouts on Squarespace. Currently this does not happen. Others typically create a Stripe customer id with every payment processed (with options of create Stripe customer_id on every instance, or only for new customers). However, Squarespace does not have this basic functionality in place, which is critical to leveraging many other capabilities on Stripe. Is there a way to configure Squarespace checkout so that a new customer id is created on Stripe?
  6. @Tuanphan, could you help with the Custom CSS to reduce padding around this category title? And separately, how to change this from h3 class to h1 class for SEO
  7. Tuan Phan, can this be converted from h3 class to h1 class for SEO reasons.
  8. Thanks Tuanphan, this is solved. I figured out that this is the ordering 1,2,3,4 of the various items in the first section of product (below title) and was able to get it done.
  9. Yes, this is indeed a major inconvenience. As far as the bugs go, these were reported to customer service, whose first response was to suggest that I keep my expectations low, and the second comment was to go to the Forum. It is inexcusable that Squarespace rolls out updates with scant respect to documentation, or user testing, nor when the expected bugs arise do they show any urgency to fix this. It is absolutely bewildering that someone thought it a good idea to put the URL tree as a prefix to the SEO Title for a category page. As it is, the SEO title character length is pretty short at the best of times, now, it gets taken up by a URL slug of category and subcategory names separated by backslashes before the SEO Title even begins for the category page. The Marketing>SEO settings are now no longer valid, because Squarespace is partially overriding what you enter there by forcibly inserting the slug. Also, how does this even get close to optimising Category pages for SEO, one of the stated benefits of this category update. You can't even insert a unique piece of text or image for each category page. All you get is Squarespace automatically inserting the Category Name in H1 on top of the collection. That's it. Still no response from Squarespace, hope someone is working on it. Ironically their own website is clean of such bugs, looks like these are reserved for us paying customers!!! ADD-ON ISSUE - The Category Name is inserted by Squarespace in h3. SEO Optimisation immediately picks this up as an issue and says, your page has no h1 tags. Given the importance of h1 in SEO , should the Category Name display not be in h1 ???
  10. Wouldyou know how to downgrade back? Am also worried about other unforseen issues that may arise with going back . But at least it is useful to know if that option exists. I have a lot of product data loaded and can't afford to lose that or have it go haywire!
  11. My issues (three raised above) are still unresolved. Are you also getting the "/p" in your product url (example for your belo oak frame)? Also, are you getting the category/subcategory name prefixed to your SEO Title in the Browser Tab?
  12. Hi, could someone help on some issues with the new Squarespace product categories as also point me in the right direction on Design of Category pages. Background: I have just updated 7.1 commerce with the latest categories update (based on a notification I saw in the dashboard). This update provides more powerful category features, in particular, nesting of categories (ie Category, Sub-category). This is a useful feature. For example, one can create a category structure like Mens>Jeans, add those categories to a new product and Squarespace automatically generates the category and subcategory URLs and content.. So for example in the above example, the following URLs are automatically created and appropriate collections/products shown under; mysite.com/shop mysite.com/shop/mens mysite.com/shop/mens/jeans mysite.com/shop/p/levis-501-blue-stone-washed Q1: Squarespace is automatically adding a "/p" in the product URL structure. Is there a way to avoid the "/p"? Q2: Squarespace is automatically adding the category structure in the Browser Tab Title (eg., "/mens/jeans - mysite.com | Your home for Jeans". This forced addition of the category structure "/mens/jeans" in the title is ugly. How do I stop this!!!! Q3: Category Page Design. Squarespace automatically creates a collection page for each category/sub-category name. Example, it would show an appropriate set of products under Mens, or under Jeans. However, while I can edit the design of the "Shop" page, I can't figure out how to add a section to the category pages underneath (eg., Mens, Jeans) . For example, say I wanted to include a specific category image under the Header for the Jeans page, and a different category image under the Header for the Mens page, is this possible? Appreciate any help from the community.
  13. Hi, I was able to reorder the display of individual elements on my product (price, excerpt, variant dropdown, quantity, Add to Cart Button, and an Additional Button) using the Custom CSS below (add to Design>Custom CSS). (In the code below the last item, ".ProductItem-details .sqs-block.button-block.sqs-block-button" relates to the Additional Button I added which I needed to display after the Add to Cart. You would need to replace that with your own button details u can find on Inspect Element). You can change the 1/2/3/4/5/6 to set your own order priority. I hope this helps you. I am not a techie and arrived at this solution after much search online and then a lot of playing around, and it worked for me (Brine family template). PS - I suspect the solution below will be dependent on how you added your extra form button to the product page and where you added it. In my case, I used code to create the button as a link to another page, using Advanced Code Injection (header). i.e., I did not add a form block to the Additional Info section of the product page. I had tried that first and could not adjust the order when it was in Additional info. CUSTOM CSS BELOW: @media screen and (max-width: 1511px) and (min-width: 0) and (orientation: portrait) { .ProductItem-product-price { order: 1 !important; margin-bottom: 0 !important; } .ProductItem-details-excerpt { order: 2 !important; margin-bottom: 0 !important; } .product-variants { order: 3 !important; } .product-quantity-input { order: 4 !important; } .ProductItem-details .sqs-add-to-cart-button-wrapper { order: 5 !important; margin-bottom: 0 !important; } .ProductItem-details .sqs-block.button-block.sqs-block-button { order: 6 !important; margin-bottom: 0 !important; } }
  14. Hi Dean, thank you for this. It worked on 7.1 . Only issue is that the Go to Cart is above the Add to Cart in mobile view. I did not understand your comment "If things are swapping around in your mobile view, you have to add the same order as the "Add to cart" button." Could you pls help on what needs to be done to correct this?
  15. For the Category Names listed on the top of the Shop page, the starting Letter/Alphabet is automatically capitalised. Therefore a category called iPhone is displayed as IPhone. Can someone help with simple CSS to stop this unnecessary capitalisation? We would like to have the category iPhone displayed as iPhone and not IPhone!! I wrote to Squarespace customer service, and they as usual empathised with the problem but had no answer. UPDATE - Aug 14. This issue seems to have been resolved with the latest Squarespace Commerce update (categories features update)
  16. Thanks for the clarification Paul. Clear now. Yes I was asking about image files and since it does not appear that the solution works for image files, I won't start a new thread. I guess we are stuck with the 5,000 character gobbledygook image URL that Squarespace bequeaths on us in their own wisdom.
  17. Hi Paul, are you aware of whether your feedback is still valid currently? All our product image urls start with https://images.squarespace-cdn.com/content/ and when we replace with domain name + /s /+ filename it does not work. Is this approach not valid for the -cdn image urls? Thanks.
  18. Paul, I've seen some other posts too that mention feature requests made over time that are still ignored by Squarespace. This is unfortunate. To use some Stripe Radar features , you need to pass through information in the product description. What Squarespace passes through, which is "Charge for custname@xyz.com" is redundant, as in any case the customer email passes through to Stripe. So technically they are wasting this field which is meant for charge description by passing through the cust email!!!
  19. THIS IS EXTREMELY FRUSTRATING. Squarespace makes it pretty impossible to set up a checkout process for offline payments, unless you like imperfect workarounds. Either Squarespace is simply unaware of such a need (seems unlikely) or their business model is beholden to the payment processors (they probably get a cut off the transaction back from the processor) - the suppression of such a basic feature is otherwise inexplicable. I am venting my frustration here, because I like Squarespace, and would like them to fix this. In comparison - Ecwid - extremely easy to use, great features set, design ethos - Soviet housing block utilitarian; Shopify - works well except for the usurious toll they take on every transaction, including offline WordPress/WooCommerce - the Rube Goldberg site builder with a Dewey Decimal System inspired admin dashboard Why do I like Squarespace - in one word - design. Simple to use admin dashboard that does not hurt my eye or sensitivities, as well as outstanding website design. Where does Squarespace fall short - basic features critical to commerce such as offline checkout (and other finer customisation details, but lets stick to offline checkout today). CURRENT WORKAROUNDS FOR OFFLINE CHECKOUT - Create a 100% Discount Code so customers can checkout without a card. Issue - you are literally offering the customer a 100% discount since you can't even change the words (automatic description "Save 100% on any order" appears at checkout and in order conf email) - Wishlist extension . Issue - the faq says this substitutes the checkout process, i.e., you cannot have some customers adding to Wishlist and others checking out with carded payments. This solution would be great for those whose entire business is offline but for others who have a mixed customer base (some with credit cards, some debit cards, some paying through bank transfers, others at store) this does not seem to be the solution - Square for Offline - this is not available outside the USA! It is 2020, and the rest of the world is not so shabby as to be ignored Squarespace should rightly be proud about its design, and its Values , one of which is Simplify. Surely offering a simple solution to add Offline checkout is possible and long overdue? Anthony Casalena, are you listening, because no one else at Squarespace apparently is.
  20. Hi Tuanphan, thanks for your reply. The site is under development and not published yet. We are using the Hester template on Squarespace 7.1.
  21. I want to replace the words "written by" with "reviewed by" on the blog post. Could you clarify the CSS required to achieve this.
  22. Hi, we would like to customise the charge_description passing through to stripe. Currently on successful checkout, the charge_description passing through to stripe is the customer email address (eg.,"Charge for custname@xyz.com") . We would like to customise this description to include the Product Title (eg.,charge for custname@xyz.com for Apple Macbook Air" . How can we do this? Any solution that helps passing along the additional product title through to Stripe would help here. Thanks.
  23. Maybe I missed it, but under this solution, it looks like the Personalisation form would appear whether the customer chose Yes or No. This does not solve the need for "If no, add the product to the cart without displaying or requiring the personalization form.". Could you clarify, because I too have a similar need where we would like to show a form to one variant and not to the other variant...
  24. Hi, currently on Checkout (Order Summary) and in the Invoice, there is a line item for Tax, even when tax is zero. We would like to hide the display of this default Tax line both on checkout, as well as on the actual invoice. i.e., rather than show a line for Tax with value zero, we would just like to hide the display of this line entirely. Could anyone advise how best to do this on the Order Summary as well as on the Invoice? Thanks!
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