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polson

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    polson got a reaction from derricksrandomviews in "Unable to locate content" when I'm trying to upload video from Youtube   
    Whoa, IT WORKS.
    Just minutes after posting my message above, I deleted the previous video block and inserted a new one, then pasted in the YouTube video URL as always and SUCCESS.  I also found an email response from Squarespace customer services:
    "Hey there, Thank you for reporting this!  The trouble you were experiencing with adding video has been resolved, so you should be able to add videos to your site without issues this time. Apologies for any inconvenience this may have caused.  If you encounter any further issues or have additional questions, please let us know. Ervinas D."
  2. Like
    polson reacted to derricksrandomviews in "Unable to locate content" when I'm trying to upload video from Youtube   
    The word embed is a bit generic here, there is the you tube embed code and there is an "embedable" url, which can be the same one in a browser bar when watching the video. Like yourself, that is the one I always use. I have never  been successful using the embed code, which is supposed to provide auto start, pre-set resolution, things like that.  The SS interface usually has one field and you can paste either of the above into it, but now when I go to a 7.0 gallery page there are two fields, and neither will work. 
    7.0 and 7.1 are the two SS website platforms that folks build on. Avenue is a 7.0 template that I use with my own site as well as others. 
    Hopefully this issue will be fixed soon, before next Sunday. 
  3. Like
    polson reacted to derricksrandomviews in "Unable to locate content" when I'm trying to upload video from Youtube   
    Worked fine at 10: 30 pm edt. with 7.1
    Definitely a problem with 7.0. I could not connect a url from you tube, and a video that is already linked played but in edit mode said that content could not be located. Customer support will need to work on this for sure. I suspect You tube has made some kind of change.   
     
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