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GaryG

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    GaryG got a reaction from sethhoffman in Multiple Shipping Addresses   
    I have a floral company operating on the Squarespace platform and sometimes customers purchase multiple arrangements going to different addresses all in the same order. For example, for Mother's Day the same customer may order an arrangement for their mom and grandmother, both going to separate addresses, but paid for on the same order. Is there a way to get a separate shipping address per item versus collecting all the shipping information generally at the end? Or is there a way to turn of collecting the shipping address (which we could rather build into a form)? Our overall goal is that we’ll be able to more efficiently track and fulfill deliveries as separate orders. 
    I reached out to squarespace and they advised this was not something they offered, which is a bit shocking. Are there other companies out there that have this issue and/or workarounds? Any guidance would be GREATLY appreciated. 
  2. Like
    GaryG reacted to paul2009 in Multiple Shipping Addresses   
    Hi Gary
    Here are a couple of ideas to get the conversation started but it may help if you include a link to your website so that we can see the context.
    Add a Custom Product Form to each product. You can then collect delivery dates, addresses and contact information for each arrangement separately. If the arrangements are added as Service Products, customers will not be prompted for shipping information again on the checkout page. This will allow customers to add multiple arrangements with different delivery dates or addresses to a single order.
    If you enable Express Checkout, customers will be sent directly to the checkout as soon as they add a single product to their cart. This will avoid shipping confusion but may also prevent you upselling other items, unless these are added as product variants.
    If neither suit your circumstances, you may need a custom solution.
    -Paul
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