Jump to content


  • Posts

  • Joined

  • Last visited

Everything posted by queenslanderaviaries

  1. Yes, multiple times with no response ever! We assume other people are having issues as well. The "Squarespace Failed Customer Payments" page has refereced that afterpay can't be used when people use in-app browsers. This is the issue. Which is silly because what business these days are not using social media to bring in customers only for them to not use be able to checkout seamlessly. We loose around 20-30 sales because of this a day with our rocord being 52 in one day. We also get around ten or so complaints a week from people who have their orders cancelled by Afterpay because they take the money and then never complete the order with Squarespace, hence we don't know this happens until the customer comes at us saying we canceled the order. Because of all these issues we have to have multiple tacky Aterpay help buttons all over our site so we don't miss any sales. Squarespace - Stripe are good but when you throw in Afterpay it's a nightmare.
  2. Hi, Our website is www.queenslanderaviaries.com No custom code installed When customers are directed to Afterpay to complete transaction it never loads or displays a blank screen. I have not been able to replicate the issue. At this point we are in the proccess of moving to another website provider.
  3. Hello, We have a large volume ecommerce store handling over 80k+ worth of transactions a month. We have since started accepting Afterpay via Stripe but are getting huge amounts of complaints it never loads. We noticed traffic coming via links on Facebook etc are mostly affected but in overall we are getting upto 12+ complaints a day and can see we have lost sales because of it. Is this affecting anyone else? I have reached out to support but can hardly even get a reply. I have also reached out to Stripe but again no response. This might be the last nail in the coffin for us!
  4. Thanks for the reply. Pitty it was not just done from the start. Well atleast we finally got Afterpay. Was only months away from moving to shopify because it wasen't offered.
  5. Site URL: https://www.queenslanderaviaries.com/shop/bamboo-foot-toy Example page - https://www.queenslanderaviaries.com/shop/bamboo-foot-toy I can't for the life of me figure out how to add the "or 4 payments of $ (Afterpay)" after the price on the product pages, can anyone help?
  • Create New...

Squarespace Webinars

Free online sessions where you’ll learn the basics and refine your Squarespace skills.

Hire a Designer

Stand out online with the help of an experienced designer or developer.