@MarieMF - How do you work around that? Are you doing it through email? I've been thinking about either finding another platform all together, or attaching a link that would take them to a functioning order option. I'm pretty disappointed in the product platform on Squarespace. I built all of my products and realized that it forced shipping and didn't allow me to change the category, so I had to rebuild everything as a service. The other frustration is SS requires a billing address, even though the only payment option I have is paypal. It's unnecessary. I also can't see the Venmo option anywhere. I'm getting close to quitting Squarespace.