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  1. If it's not something that you need to keep hard inventory on, and if it doesn't affect pricing, perhaps you can have customer state preference in a form that goes with this product?
  2. My strength is a combination of communications and customer experience. What wows my clients is when I spend some time thinking of THEIR own customer experience and journey for their clients. Often clients come to me with a general idea of what they want, but they haven't thought out in detail what the process may be, and by bringing these things up to them, it 'wows' them by connecting with them, and letting them know what I really understand the project. This actually ends up helping me save some time in the end, to plan ahead, and not having to go back to update/fix things. For examp
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