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Iasantewaa

Circle Member
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  1. Site URL: http://www.shapelyevents.com/shop Hello, I have spent the past 4 hours trying to update my Facebook catalog so people can shop on my Instagram to no avail. I didn't have a problem before on Squarespace's old templates. Now that I've update to their new templates I just cant figure it out. I tried to do it with a pixel and I couldn't figure that out so I wen tot download the spreadsheet option. When I went to upload the spreadsheet I'm getting so many errors. 1) I would love to do it via the pixel option being that it would upload automatically but for some reason I can't figure it out. 2) the second best option would be the spreasheet but thats not working either. I've attached two snapshot of the spreadsheet i downloaded from squarespace and the error spreadsheet from facebook. Can anyone help? PLEASE HELP! I also attached the download error screen.
  2. I was not able to. I contacted customer service and they informed me that that feature is not supported at this time.
  3. Site URL: http://www.shapelyevents.com/ Hello I'm using squarespace 7.1 and I'm wondering if there is any way to have my shop page navigation on the side. I know it is developed by using categories but I would like them place on the side as opposed to centered on the top. I've attached the picture and thought I scrolled through all the options but to not see a styling option for this.
  4. I tried doing this and it's not working. I posed the question to the forum but I can put here as well I guess. For some reason I keep getting an error. I don't know why. I exported it from my 7.0 site....haven't edited the csv file at all so I don't understand why I'm getting an error when trying to import it. Is it because I'm still in my trial period? I'm hoping that's not the case because I would like to have the site fully in order before I made it live. I'm attaching files to this post.
  5. Site URL: http://www.shapelyevents.com/shop Hello, please help! again. I am to switch my site from squarespace 7.0 to 7.1. In that I realize that I have to start from scratch. I'm starting with my store and i'm trying to get my inventory from one site to another using the csv sheet as recommended. I exported it from my current live squarespace store. I HAVE NOT EDITED IT. LEFT IT AS IS! When i try to import it on the new platform, 7.1, i'm getting an error message and nothing is changing. I would hat to have to manually add all these items. I dont understand why there's an error if I havent changed anything. Things to note: - I am still in my trial period. I haven't made the site live as yet being that I wanted to build it then launch it when I can swap it out with the current one. Is this a factor? because I'm also getting a pop up telling me that certain features are only available in a commerce plan but I would think I could be able to build out my store using the imported csv before I launch it. I've attached photos of my process and what I'm getting. Someone...anyone...please help.
  6. Ok so does this mean I will have to manually add every shop item and blog item? Photos etc? some of the photos I do not still currently have so I'm curious. is there anyway to maybe export? I'm thinking this would take me a couple of weeks considering all the content I have on the site. I tried changing the template to BAILARD but I guess because Bailard is 7.1 it will not let me.
  7. Site URL: http://www.shapelyevents.com/shop-1 Hello, I am trying to customize my shop page to show some things on top like deals of the week and new arrivals. I'm using the Anya template that is part of the Bedford family. I thought a secondary navigation would work but this template doesn't support that. On top I would like deals of the week, some new arrivals in the middle, and then the rest of the stuff to the bottom however I'm having a very hard time accomplishing this. On the bottom I would like to then add all the items from the shop page so people can view all. For some reason I am unable to edit the shop page and I'm trying to do a work around to make my page more dynamic. I've attached a couple of screen shots of what I would want the page to look like. The summary block only allows me to place 30 items so that wouldnt work being that I have 1) more than 30 items and 2) I would like people to be able to shop from this page. I tried iframe but its not working at all. It works when I take the page out of the index but 1) the frame is on the top 2) it looks all wonky and 3) It includes the whole page and i really just want the items. Is there anyone out there that can help? I've spent countless hours troubleshooting this. I'm open to all ideas that will give the user the experience I'm trying to achieve even if it's not using frames and using another method. And one question that I cant find the answer to is why am I not allowed to edit the shop page? Squarespace I hope you guys are working on a way to allow people to feature stuff because this is tiring,
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