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Willdoes

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  1. Like
    Willdoes got a reaction from Bhavik in Additional Information Field in Donations Form   
    We have exactly the same problem!  I wanted to also export all the information to a csv but the additional information doesn't download making my life very difficult.  Hopefully they will change it.
  2. Like
    Willdoes got a reaction from Bhavik in Additional Information Field in Donations Form   
    I have raised a few tickets and still nothing!
     
  3. Like
    Willdoes reacted to LBennett in Additional Information Field in Donations Form   
    Add my name to the people who find this a giant pain! Please Squarespace-- you collect this info, please allow us to access it in the csv download!!!
  4. Like
    Willdoes got a reaction from cbroad in Additional Information Field in Donations Form   
    We have exactly the same problem!  I wanted to also export all the information to a csv but the additional information doesn't download making my life very difficult.  Hopefully they will change it.
  5. Like
    Willdoes got a reaction from maryb0wen in Additional Information Field in Donations Form   
    We have exactly the same problem!  I wanted to also export all the information to a csv but the additional information doesn't download making my life very difficult.  Hopefully they will change it.
  6. Like
    Willdoes reacted to CityNet in Additional Information Field in Donations Form   
    We have a custom form on our website for donors to give, and the additional information field includes info to which specific fund they want to give. However, when that donation is processed through Stripe, the additional information field is not reported. Thus, for our accountants to have knowledge of which fund the money should go to, they cannot see it in our Stripe reports. Any ideas as to how to get this additional information which is very important reported over to Stripe in all transactions?
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