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JGutierrez

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JGutierrez last won the day on March 30

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  1. We hope you and your loved ones are staying healthy and safe. We understand the tremendous challenges the COVID-19 pandemic is bringing to people and small businesses across the world. As this unprecedented crisis continues to unfold, we're focused on finding ways to support Squarespace customers. More ways to help you sell online We’ve made some temporary changes to products, including expanding the ability to sell digital gift cards on all plans that include Commerce until September 1st, 2020. With gift cards, customers can support your business, even when they can’t visit your location in person. To learn more, visit the Selling gift cards guide. If you sell subscription products, you can now delay renewal payments for customers. Changing a subscription renewal date doesn't send an email notification, but you can follow up with the customer personally. Note that customers can't currently pause their own subscriptions. We’re here to help In these uncertain times for the global economy, we’re doing everything we can to support our customers. If you need help with your subscription or a payment, need to put your account on hold or cancel, or want to extend your trial, submit a request using this form. Our Customer Support team will look into options for you as soon as possible. Ask the community We encourage you to lean on the Forum community to discuss how others are adapting their sites to the situation, or what resources they might be offering, such as: Free help for small businesses impacted by COVID-19, Marketing Pop-Ups We’ll update this post with information and changes as they happen. You can also find an overview of resources available here: COVID-19 resources for Squarespace customers. Stay safe, Squarespace Community Team
  2. You're welcome @raj.anand ! You can ask your questions replying to this topic:
  3. @giordano We are currently accepting question submissions for Matt until April 6th. Simply comment on this post with your question or 'like' another user's submission. Matt will be answering the top 10 questions.
  4. Hey everyone! This month, we are excited to have Matt Callahan, founder and CEO of Delphi and Squarespace Expert in the Marketplace, answer your biggest questions about SEO. Delphi is a strategic marketing and design agency headquartered in NYC. They offer a full suite of design and marketing services, while specializing in Squarespace website development and SEO. SEO (search engine optimization) is the process of making your site better for search engines, so that when people search for products or information that you offer, your website is more likely to appear in their search results. Optimizing your site for SEO could mean more site traffic, and potentially increased revenue. There are a lot of SEO tactics and tools, and the best practices are constantly changing, which is why Matt is here to answer any questions people in the Squarespace community have about optimizing their site’s SEO. Please reply to this topic with any questions you have by Monday April 6th, 8pm EDT! If you see any questions you want to see answered, simply like the question. Matt will answer the top 10 most liked questions.
  5. Hey everyone! This month, we are excited to have Matt Callahan, founder and CEO of Delphi and Squarespace Expert in the Marketplace, answer your biggest questions about SEO. Delphi is a strategic marketing and design agency headquartered in NYC. They offer a full suite of design and marketing services, while specializing in Squarespace website development and SEO. SEO (search engine optimization) is the process of making your site better for search engines, so that when people search for products or information that you offer, your website is more likely to appear in their search results. Optimizing your site for SEO could mean more site traffic, and potentially increased revenue. There are a lot of SEO tactics and tools, and the best practices are constantly changing, which is why Matt is here to answer any questions people in the Squarespace community have about optimizing their site’s SEO. Please reply to this topic with any questions you have by Monday April 6th, 8pm EDT! If you see any questions you want to see answered, simply like the question. Matt will answer the top 10 most liked questions.
  6. Hello and welcome to Scheduling on Squarespace! Are you interested in learning more about Squarespace Scheduling, like how to set up your Availability or book your first appointment? The Squarespace Scheduling team invites you to join us for one of our Get to Know Squarespace Scheduling webinars. In this expert-led webinar, you’ll learn the basics of the new built-in Scheduling tool and get to know more about our features and pricing plans. During the webinar, you’ll also have the opportunity to ask any questions you may have with our team standing by to assist! The webinar is free, yet space is limited. Register now to secure your seat: Sign me up As a note, these webinars are specifically for the Scheduling tool, so you can be using either the latest version of the platform, version 7.1, or the legacy version (7.0) . We’ll see you there!
  7. The Squarespace Community team is excited to announce our very first Expert AMA on the Squarespace Forum. You’ll have the opportunity to submit all your burning SEO questions to a strategic marketing and SEO expert. Check back in on Monday March 30th to find out more!
  8. Hello and welcome to eCommerce on Squarespace! Are you interested in learning the basics of building inventory, accepting payments, and managing orders so you can successfully set up your eCommerce business online? The Squarespace Community team invites you to join us for one of our Launching Your Online Store webinars. In this expert-led webinar, you’ll learn the basics of setting up your site’s store and get comfortable with Squarespace's fundamental eCommerce tools. During the webinar, you’ll also have the opportunity to ask any questions you may have with our team standing by to assist! The webinar is free, yet space is limited. Register now to secure your seat: Sign me up As a note, these webinars are for the latest version of the platform, version 7.1. For those on our legacy platform, version 7.0, we offer a separate webinar on-demand. To learn which version your site is on, see our guide: What's my site's template and version? While your site’s editor will look slightly different if you are on version 7.0, most of the webinar content is relevant to both versions as most Commerce features work the same way as they do in version 7.1. We’ll see you there!
  9. Hello and welcome to marketing your business on Squarespace! Are you interested in learning about building and engaging with your audience? The Squarespace Community team invites you to join us for one of our Growing Your Audience webinars. In this expert-led webinar, you'll learn the basics of setting yourself up for success with SEO and tracking your performance. During the webinar, you'll also have the opportunity to ask any questions you may have with our team standing by to assist! The webinar is free, yet space is limited. Register now to secure your seat: Sign me up As a note, these webinars are for the legacy version of the platform, version 7.0. To learn which version your site is on, see our guide: What's my site's template and version? While your site's editor will look slightly different if you are on version 7.1, most of the webinar content is relevant to both versions as features like SEO, Email Campaigns and Analytics are identical from version 7.0 to 7.1. We'll see you there!
  10. Hello and welcome to Squarespace! Are you interested in building a website, or recently started your Squarespace site and would like guidance on setting it up? The Squarespace Community team invites you to join us for one of our weekly Getting Started with Squarespace webinars. In this expert-led webinar, you'll learn the basics of setting up your site and get comfortable with Squarespace's fundamental tools. During the webinar, you'll also have the opportunity to ask any questions you may have with our team standing by to assist! The webinar is free, yet space is limited. Register now to secure your seat: Sign me up As a note, these webinars are for the latest version of the platform, version 7.1. For those on our legacy platform, version 7.0, we offer a separate session and registration. To learn which version your site is on, see our guide: What's my site's template and version? We'll see you there!
  11. Squarespace Forum User Guide The Squarespace Forum is a place for Squarespace users to ask questions, collaborate on ideas, share resources, and receive Squarespace updates. This guide will introduce you to the key features and functionality. Create a new post To create a new post, navigate to the category that best matches your topic or question . Click the button labeled "New Post" or "Ask Question" to begin drafting your new post. posting.mp4 Reply Add a reply comment at the bottom of the post. Replies can include text or attachments. Activity Streams Easily customize content streams that show content based on your preferences. Select “Create New Stream,” choose what you want to see, and save it as a custom stream. Some useful views might include: See only specific types of content See activity from a single or a few specific members See content you haven’t read Follow content Following a post enables notifications either on the forum itself, via email, or via push on the mobile app. Automatically follow content that you create or respond to by updating your user preferences, or follow content that interest you by clicking “follow” at the top of a post or user profile. You can also get notifications for mentions and direct messages. Member Content Find your content easily by visiting your own profile. View another user’s profile to see their latest posts and contributions to the community. Search Search for content by typing into the search field and selecting your criteria using the abbreviated fields. Click on the magnifying glass to access advanced search options, including filters by content, member, group, or date. Quote in replies When you read a community member’s content and want to discuss a particular phrase, quote it in your comment. This helps a conversation flow without confusion about what your comment is referring to. You can also quote from a previously quoted phrase. Attachments Adding attachments is as simple as dragging and dropping or copying and pasting. You can even pull in attachments from existing content that you’ve attached previously. Links to items on other services like Facebook or YouTube will automatically be shown with a rich interface. Image Editor Adding screenshots and images can help show others what you're looking at when you post a question or idea. Double click on an embedded image in a post to open the editor tool and edit the image's size, alignment, and title. Mentions Use the mention feature to invite another community member to join a conversation. Type @ followed by the member’s username to send them a notification. Reputation Reputation points are based on reactions to posts. If a member receives reactions, they gain reputation points and may appear on the community leaderboard. Leaderboard The leaderboard displays members with the highest reputation in the forum. To be featured on the leaderboard, share helpful posts and responses to gain reputation. Setting up your profile You can upload your profile picture, add a cover photo, and edit custom fields by visiting your profile. Notifications Under Account Settings, you can adjust your notifications to suit your preferences. Notifications are available from within the forum, by email, and by push notification via the mobile app. Direct messages Have private conversations with other members. Access your messages by clicking the envelope icon in the top right corner.
  12. This could probably be done with some CSS – could you share the URL of the page you're working on?
  13. Welcome to the new Squarespace Forum! We’re excited to re-launch this peer-to-peer community and expand our focus to help our customers connect and share code, design, and business advice that will help you be successful with Squarespace. In addition to topics around building and customizing your site, we’ve added more around getting feedback and advice about your site’s design (Feedback and Ideas) and ways to increase your presence online (SEO and Marketing). Please read over our Forum Guidelines so we can make sure this is a helpful, inclusive space for everyone. If you encounter any technical issues or need assistance with your forum account, please reach out to the Community Team. For Squarespace account assistance, please contact Squarespace Customer Support.
  14. @GaryMP - You can pull a "last updated" value from the page source. Right click and view page source on the page you're curious about, then search for "data-updated-on", which turns up at a few spots in the html. This will show a value in system time (like "1567008451882"). There's converters online that'll swap this into a readable date & time. If I run that value through https://www.epochconverter.com/ I get this: Which matches the last time I updated that page. That said, I don't think you can get a "Created On" date from the page source by default, though this guide for pulling published dates using Google seems fairly accurate: https://www.maketecheasier.com/find-out-webpage-published-date/
  15. @cakeus It looks like you're adding that code in the Custom CSS panel, but the code you're adding is html (with some Javascript bits inserted). You'll want to add this in Settings > Advanced > Code Injection to see if it works. The Custom CSS panel only supports CSS.
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