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HelloAndy

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  1. I have solution but I can chip in and tell you that I have similar problems. Video works on desktop and every Iphone I've tried, but not on Ipads on the same network. Some Android users also get the fallback image instead of the video. Will at some point try a different video that is only 720p (not what I'd prefer) and also see if I can just upload a shorter cut of the video and see what happens.
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