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Austin, Texas
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BobInAustin's Achievements
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That's right, forgot that interface. Thanks, @tuanphan
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BobInAustin reacted to a post in a topic: Huge gaps On Live Site
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@tuanphan I figured out how to add a classic section but instead of the add an element button, it only shows the upgrade to fluid button, so I really can't use classic to design.
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Hey @tuanphan I can't find the Classic option anywhere. It just adds the new section.
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One 5 minute video for my Work With Me page, 2 hours of attempts, it takes 45 minutes to get 70% uploaded. Why in the world would I ever trust SP with my LMS? I can't even upload a 5 minute video.
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Hey @tuanphan What are your honest thoughts on going that route? Will it wreck all that I have in place? I am having SO MANY serious issues with Squarespace. Have spent the the last 3 hours re-uploading videos because Squarespace the uploaded SP version is down scaling video (lighter video, looks nothing like the video looks on Vimeo, LinkedIn, etc ..) AND dropping audio frames so the audio stutters. Never ever an issue in the past. Squarespace is becoming less and less viable for my business, and Ive been with them for close to a decade.
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TBrungus reacted to a post in a topic: Huge gaps On Live Site
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The only workaround for this very broken fluid rollout was to break everything up in sections. That tends to be a Best Practice anyways, but one I did not think I needed. There are still spaces, but all of them are uniform, so for the user, they look intentional. Don't know if that will help!
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TBrungus reacted to a post in a topic: Huge gaps On Live Site
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Years with next to no problems, but the last six to nine months, so many bugs. It's messing with people's incomes. Years and years with minimal issues on here, but the last 6+ months there has been so many bugs. If Squarespace doesn't care about the fundamentals that protect how their clients come off to their customers, game over. This has to stop.
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BobInAustin reacted to a post in a topic: Huge gaps On Live Site
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BobInAustin started following Keep Having DNS & Domain Linking Issues , Huge gaps On Live Site , Removing Last Name From Squarespace Opt In Form and 1 other
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Hello All, It just feels like the last six months, I've experienced more bugs with Squarespace than the many years I have been a customer. Frustrating. Especially when in the early stages of a launch. This is my business. These bugs matter and impact my work. The page looks amateur as a result. Here is the page https://bobbyford.net/the-rockstar-intensive In the back office, everything is flush and properly spaced. It renders fine on an iPhone 15 Max. A vendor told me its a bug with the tablet liquid interface, but I have never used or done tablet optimization. I am also attaching a screenshot As always, thanks for all your help. Bobby
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Removing Last Name From Squarespace Opt In Form
BobInAustin replied to BobInAustin's topic in Pages & Content
I went with Convert Kit, which solves all the issues. The html embed block is a huge design issue. Wow. I just don't get how such a strong platform like Squarespace keeps shooting themselves in the foot. The embed of convert kit forms does not render (when editing) in such a way as to see where the elements (both the form itself and surrounding elements) will actually land. I had to stack the content below the form on top of the html embed and guess my way to spacing the various elements. Horrible UI. I seriously hope they start taking these issues far more seriously. Redirect that don't work on forms, html blocks eliminating any ability to properly space a design. And that's just today. Hate to be sour grapes, but everyone on here invests trust with Squarespace. And running a business is hard enough without all these issues that never should have happened in the first place. Hope your design day was better than mine!! LOL -
I dumped using Squarespace forms and am embedding Convert Kit forms. And there is no last name requirement. Hate to spend extra $$ but worth it so I can launch.
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Hello Everyone. Hope everyone is doing well today. On my opt-in, I want the usual first name and email, but Squarespace includes last name. Not sure why, best practices have been first name and email or email solo for years. But I want to remove the last name field/requirement without borking my email flow. Is that possible? Thanks for your time, Bobby
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Hola @Ziggy Its maddening. Thank you very much for the testing. I never get good support from Squarespace. I haven't in years. It's always cut and paste responses. Wherein here, on the forums, I usually get answers that work. For the free assessment form, I am creating a basic non-biz gmail account to autorespond with a link to the prep page. Thats a lot of extra work. I have no clue what to do with the others ones I note and you tested. It also makes no sense that Squarespace charges more than MailChimp to add email marketing, and yet there is no first name only option (versus requiring first and last name), which has been best practice for years. Like I said, friend. Maddening. Thanks again for the attempt at helping!!! And for confirming the issue. Bobby
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BobInAustin reacted to a post in a topic: Form Redirects Not Working
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Hey all. Hope you're well! 🙂 Super frustrated. They reorganize (again) our menu, simplify it, but invariably - they end up causing as many problems and they solve. And this is a big one. The opt in located in the footer is supposed to forward the free workshop. I have reentered it multiple times (in the redirect). Nada. There used to be a definitive save for adding urls, but that's now gone. Once a person opts into the workshop here: https://bobbyford.net/free-adversity-workshop they should be automatically redirected to the actual workshop. Again, same issue. Where I put the redirect in via the auto-dropdown in /url format or cut and paste the full url, it makes no difference. Nada. Once a person fills out an application here: https://bobbyford.net/application they should be automatically be redirected to the prep for the call page. Like everything else, not happening. Again, before, while clunky, you had a way to definitively save a url. That no longer exists. This is very time crucial for me. A shout out to @tuanphan and anyone else. I was supposed to launch today and while I'm live, I can't go public with the launch. Your help is greatly appreciated, Bobby
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I keep one of my domains that I used for years on there to ensure secure forwarding. The last time I posted this, some helped, one told me to wrote CSR which takes forever and rarely gets anything more than a cut and paste response. The DNS error is 100% on Squarespace's side. The field seen in the screen in red does not exist on the Namecheap side. (bobbyford.io) Secondarily, not related to the first issue - a totally different domain (fordcreatorcoaching.com), as seen in the other two screenshots, I got an email that said the domain is connected when in reality, its not connected. When I first set this domain up, it took longer than normal to connect. When I checked the Namecheap settings, I noticed my cut and paste on one of the settings was wrong. I disconnected the domain and reconnected, ensuring all the cut and pastes were correct. Lots of things I like about Squarespace, especially with Squarekicker, but the mobile issues (which are many) and the adding the domain issues (if you go through Squarespace's easy connect process, can't add DKIM, etc ... for email on the Namecheap side). The phantom DNS info not on Namecheap issue is recurring. Squarespace fixes it and it lasts for a bit, then return. Don't even get me started on how much extra time it takes to get a site mobile friendly. I really hope they start taking these long standing issues far more seriously.
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daniel_moisan reacted to a post in a topic: Squarespace page editor - constant lagging and other issues
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BobInAustin reacted to a post in a topic: Big Business Change - Email Question For Namecheap + Squarespace Best Practices?