violetcraft
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Posts
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Last visited
Reputation Activity
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violetcraft got a reaction from lise in Modify Digital Download Email
How do we get this placed as a modification request? That email is horrible and does not explain the 24 hour period at all. Customers routinely think it means 24 hours after they have first accessed it. We spend hours weekly answering customer complaint emails just because of this terrible email. This has to be such a simple code change to modify. Are there any other options to modify this email?
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violetcraft got a reaction from fancypants in Modify Digital Download Email
How do we get this placed as a modification request? That email is horrible and does not explain the 24 hour period at all. Customers routinely think it means 24 hours after they have first accessed it. We spend hours weekly answering customer complaint emails just because of this terrible email. This has to be such a simple code change to modify. Are there any other options to modify this email?
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violetcraft got a reaction from tinyinternetcompany in Modify Digital Download Email
How do we get this placed as a modification request? That email is horrible and does not explain the 24 hour period at all. Customers routinely think it means 24 hours after they have first accessed it. We spend hours weekly answering customer complaint emails just because of this terrible email. This has to be such a simple code change to modify. Are there any other options to modify this email?
