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camillecurro reacted to Evangelina in Background videos not displaying on mobile
Hello @OldLadyStudio,
I received a response from SQSP team. They are currently investigating an issue with background videos and the engineering teams are prioritizing a fix for this as we speak.
For the time being, they suggested using a YouTube or Vimeo hosted video instead. So if you are experiencing this as well – apparently there's a high volume of reports for this issue – we may as well proceed with hosting videos on third-party webs.
I will continue to test from my end – I believe it will be resolved.
Thank you.
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camillecurro reacted to kinguyen in Background videos not displaying on mobile
Site URL: http://ki-art.work
Hi everyone,
I need help please. Suddenly my background video is not playing anymore on my website homepage, now it just a static image even though I have background video added in the setting. Also, when I try to add an image for my mobile fallback image, it just replace the background video as well in the desktop version. Does anyone else experience this problem before or have any solution to this? Thank you so much.