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Yannis

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  1. Like
    Yannis reacted to jacobtdb in Email marketing automation and Zapier   
    If i use Facebook Lead Ads to generate sign ups for my newsletter is it possible, maybe with Zapier, to connect to my Squarespace email campaign automation list? I know with Mailchimp this is possible but can´t figure out if its possible with Squarespace Email Campaigns tool.
    Best regards
    Jacob
  2. Like
    Yannis reacted to Vinoir in Spacing suddenly changed all over our website! :(   
    It's caused chaos with three sites that were about to go live! it urgenty needs fixing as everything is way off with the padding and spacing!!! Any ideas what is going on? 😞
  3. Like
    Yannis reacted to iscodd in Spacing suddenly changed all over our website! :(   
    Same here. I was updating my website and texts are all floating around. 
  4. Like
    Yannis reacted to loggie24 in Spacing suddenly changed all over our website! :(   
    Good to know, probably shouldnt try to fix it by hand then... But this is bad and needs to be fixed ASAP.
  5. Like
    Yannis reacted to 78737203 in Spacing suddenly changed all over our website! :(   
    Hi im having the same issue... My spacing is all messed up but it was all fine this morning. Is it a bug??
  6. Like
    Yannis reacted to loggie24 in Spacing suddenly changed all over our website! :(   
    Hello,
    I was adding a new text element to our front page, suddenly after saving my changes and refreshing I realized the spacing between elements had changed ALL over the website. It used to be significantly more "compact" than it now is. I have no clue what happened, all I did was add some text to the front page.
    Our website: https://www.realbiomes.com/
    Thanks!
  7. Like
    Yannis got a reaction from POWStudio in Confirmation emails from newsletter form not being sent and sign-ups not being registered consistently   
    I have the same issue. Approximately 15%-20% of users signing-up to my newsletter, *NEVER* get the email. Unfortunately, so far Squarespace support keeps sending me the cliché answer of an article which I tried (check spam etc) but nothing of what's included there appliers. Still waiting for an answer...

    If I cannot resolve it, then maybe this is a good reason to abandon Squarespace
  8. Like
    Yannis reacted to tuanphan in Add a secondary button in product page   
    Some options to achieve this
    If all products use button with same link, just add it to Footer or add to Not Linked Page, then we will give code to move it next to Add to Cart on all products
    If use different button, just add a Button Block in Additional Info > Then share link to a product, we will give the code to move its position.
    With Example Above, they use Standard Page, not Products, so they can add anything.
     
  9. Like
    Yannis reacted to ScribblePie in Add a secondary button in product page   
    Curious how to add a secondary button on a product page.
     
    Here is an example: https://www.bigcatcreative.com/templates/gigirose-squarespace-template#!/~/

    Thanks!

  10. Like
    Yannis reacted to VectorMin in Copying/Duplicating Content to New Product   
    I would also like this feature
  11. Like
    Yannis reacted to ArchangelSteel in Form Block: Email going to spam when replying to form submission email   
    Hi!
    I just realized this is happening to our email replies to customers who've used the contact form on our Squarespace site. I figured it out because we lost an over $5,300 sale when a customer who placed the order and then reached out to ask a question, got suspicious when he wasn't hearing back from me. I use a Gmail email account and he does as well. I had replied to him a couple of times, but my answers had gone to his junk mail, so he thought I was non-responsive and possibly a fraudulent site. Likewise, I was beginning to get suspicious that the purchase was fraudulent, because the customer wasn't responding to my replies to him.
    He ended up canceling the sale, so I'm pretty upset over the loss. Now I wonder how many of my replies to people over the past have gone into those customers' junk mail folders and how many sales losses have resulted from that perceived lack of response.
    This doesn't happen all the time, obviously, because I do communicate back and forth with many customers who've initiated the conversation via our contact form. 
    Can you please help? I want to do whatever I can to understand how to fix this issue, whether it be in my Squarespace site settings or in my gmail account. 
    Thank you for any assistance you can provide. www.archangelsteel.com is my site.
  12. Like
    Yannis reacted to EMRS in Form Block: Email going to spam when replying to form submission email   
    I am having the same issue. Just finished creating my website and when someone fills out the contact form, my replies are going to their spam folders so, they think I have not responded to their initial inquiry.
  13. Like
    Yannis reacted to Mmmwhhh in Form Block: Email going to spam when replying to form submission email   
    I’ve been having this same issue for years.  I have a personal website and use my personal gmail account that I’ve been using for nearly fifteen years.  All replies i send to customers that contact me via the form submission on my website go directly to spam.  I have yet to find a fix.  I hear many people say “this is an email issue” and not a Squarespace issue, but it ONLY happen with clients who contact me via the squarespace form.  It’s absolutely costing me work and I would love to find an actual solution.
  14. Like
    Yannis reacted to theresa_dtwb in New Subscriber notification   
    Has this been resolved yet?
    How could there not be a notification letting you know someone has subscribed to your list??
    Please fix this. 
  15. Like
    Yannis reacted to marks1570048393 in New Subscriber notification   
    Site URL: https://www.unionoflondon.com/
    Hi,
    I was wondering if there was a way to receive a notification email when I get a new subscriber.
    I'll email a discount code to the new subscriber, so the quicker I can react to their subscription, the better.
    Any help would be greatly appreciated.
    Thanks - Mark
  16. Like
    Yannis reacted to edharris in Massive discrepancy - Google analytics vs Squarespace Analytics   
    There will always be some discrepancy between Squarespace Analytics and Google Analytics, since they use different methodologies for counting (and excluding) the various different metrics.
    The big different in the screenshots you shared is that the Squarespace one is reporting on "Visits", which is analogous to "Sessions" in Google Analytics. The GA screenshot you shared shows Users, not Sessions, so that's why there's such a big difference. Above the graph in the GA screenshot there's a dropdown menu currently set to "Users". Switch that to "Sessions" and you'll likely see some numbers that are closer to the Squarespace numbers.
    Hope that helps!
    - Ed
    --
    Blue Hills Digital
    Support with website optimization, SEO and finding a digital marketing strategy that works.
    Latest resource: Squarespace SEO Services
  17. Like
    Yannis reacted to Corianton in New Subscriber notification   
    What if I don't want an automated response to the subscriber, but simply an alert (to myself) that I had a new subscriber?
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