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samantharad

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Posts posted by samantharad

  1. Just now, Ziggy said:

    It will come from your current domain registrar, which sounds like Godaddy.

    I would contact support on Godaddy first and speak to them, there's not much assistance or Squarespace Support can be at this moment.

    I received this email which suggests that the verification is in progress. Is there a manual action that needs to take place?

    Screenshot 2023-10-27 at 12.06.34 PM.png

  2. 5 minutes ago, Ziggy said:

    You should have received an email that will allow you to verify ownership, if you haven't received that you will need to check which email address the domain is registered with.

    Hi Ziggy - I haven't gotten an email. Would this be coming from Squarespace or Godaddy? Is there any other way to verify? This is urgent

  3. Hi There -

    I have completed the process to disconnect domains from a previous squarespace site and connect the domains to the new site. I manually added the Squarespace Nameservers as per the instructions. But it has been an hour since the sites were connected and I am getting a "This Website is Pending Domain Owner Verification" error.

    Can you please advise how to rectify this as I cannot add verification CNAME records to GoDaddy or Squarespace.

    Screenshot 2023-10-27 at 11.46.50 AM.png

    Screenshot 2023-10-27 at 11.46.57 AM.png

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